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Staff Financial Group
Director of OperationsStaff Financial Group • Detroit, MI, US
Director of Operations

Director of Operations

Staff Financial Group • Detroit, MI, US
30+ days ago
Salary
$140,000.00 yearly
Job type
  • Full-time
Job description

Director of Operations – Detroit, MI

Location: Detroit, MI (On-site)
Reports To: Executive Leadership
Compensation: $140,000 – $160,000 base + performance bonus (approx. 10%) + long-term incentive opportunity

Role Overview

This position serves as the senior operational leader for a large, multi-site operation based in the Detroit market. The Director of Operations is accountable for performance, staffing, and execution across a sizable frontline workforce in a fast-paced, growth-oriented environment.

Key Responsibilities

  • Lead and oversee regional operations, including direct management of senior operations leaders and a workforce of 100+ employees.

  • Drive operational performance, accountability, and consistency across locations.

  • Partner closely with recruiting and HR to ensure appropriate staffing levels and high-quality talent.

  • Step in operationally to resolve issues, stabilize performance, and support frontline leadership as needed.

  • Lead change initiatives focused on process improvement, scalability, and operational discipline.

  • Act as a key connector between field operations and executive leadership.

Ideal Candidate Profile

  • Senior operations leadership experience within healthcare, or similarly regulated service environments.

  • Experience operating in high-growth, or turnaround environments.

  • Hands-on, roll-up-your-sleeves leadership style with strong execution instincts.

  • Proven ability to lead through change, ambiguity, and operational pressure.

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Director of Operations • Detroit, MI, US

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