Talent.com
Ross Stores
Retail AssociateRoss Stores • El Cerrito, California
Retail Associate

Retail Associate

Ross Stores • El Cerrito, California
30+ days ago
Salary
$18.82 hourly
Job type
  • Part-time
Job description
Retail Associate-(05078000PL0526)

Description

GENERAL PURPOSE:The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role is $18.82 - $19.32. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Create a job alert for this search

Retail Associate • El Cerrito, California

Similar jobs

Retail Sales Associate

Ashley FurnitureDaly City, CA, United States
Full-time

Job Category: Customer Service & Sales.Location: Colma, CA 94014, USA.USD to $18 USD The estimated range is the budgeted amount for this position.Final offers are based on various factors, includin... Show more

 • Promoted

Retail Sales Associate Part Time

Tailored BrandsDaly City, CA, United States
Part-time

Retail Sales Associate - Part-time.We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of... Show more

 • Promoted

Retail Sales Associate (FT) -Great Benefits!

Phenom PeopleSan Francisco, CA, United States
Full-time

If you are passionate about your career and about contributing to a company you can believe in, consider joining our team.Working at Cole Hardware immerses you in a unique family culture.Diversity,... Show more

 • Promoted

Retail - Associate

SSA Group, LLCSan Francisco, CA, United States
Full-time

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.We bring together admissions, culina... Show more

 • Promoted

Retail Associate (FT)

Red Wing Shoe Co.Daly City, CA, United States
Full-time

The targeted hiring range for this full-time position is $20.Our salary ranges are determined by role, level, and job location.Within the range, individual pay is determined by factors including jo... Show more

 • Promoted

Retail Sales Associate

VerizonOakland, CA, United States
Full-time +1

A place to share your ideas freely even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting ... Show more

 • Promoted

Retail Sales Associate

Dick's Sporting GoodsDaly City, CA, United States
Full-time

Teammate Opportunity At Dick's Sporting Goods.At DICK'S Sporting Goods, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and e... Show more

 • Promoted

Retail Store Associate

Savers Value VillageSan Pablo, CA, United States
Full-time +1

Location: San Pablo, CA, United States.Pay Range: Our starting pay ranges from $17.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-... Show more

 • Promoted

Retail Sales Associate FT

US FoodsSan Francisco, CA, United States
Full-time

The Chef'store Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy.We rely on our team to promote and exemplify the US ... Show more

 • Promoted

Energy Sales Retail Associate

SunrunVallejo, CA, United States
Full-time

Everything we do at Sunrun is driven by a determination to transform the way we power our lives.We know that starts at the individual employee level.We strive to foster an environment you can thriv... Show more

 • Promoted

Retail Sales Associate

China Live San FranciscoSan Francisco, CA, United States
Full-time

Are you a highly skilled and motivated Retail Sales Associate looking for an exciting opportunity? Do you have a passion for sales and a desire to grow in your career? If so, we want to hear from y... Show more

 • Promoted

Retail Sales Associate

Crossroads TradingBerkeley, CA, United States
Full-time

As a Crossroads team member, you will represent our brand's promise: to offer a fun, fashion-centered, and affordable shopping experience to our communities.When you join Crossroads, you are joinin... Show more

 • Promoted

Retail Sales Associate

Floor & Decor HoldingsBurlingame, CA, United States
Full-time +1

Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project.Our Sales Associates c... Show more

 • Promoted

Retail Associate

TradeJobsWorkforce94706 Albany, CA, US
Full-time

Make an impact in the role of Retail Associate to manage daily responsibilities with a focus on quality and efficiency, follow safety procedures and company policies, and work collaboratively acros... Show more

 • Promoted

Retail Associate

Sandbox VREmeryville, CA, United States
Full-time

Sandbox Vr Experience Specialist.We're Sandbox VR, the most advanced virtual reality experience in the world.Our mission is to bring people closer together through world-class immersive adventuresw... Show more

 • Promoted

Retail Sales Associate

POP MART AmericasSan Mateo, CA, United States
Full-time

We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores.This person will be responsible for exceeding customer expectations by lis... Show more

 • Promoted

Retail Sales Associate

BonobosSan Francisco, CA, United States
Full-time +1

Bonobos is seeking a Guide, otherwise known as Retail Sales Associate, in our Guideshop.A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven, a... Show more

 • Promoted

Retail Store Sales Associate

BlickBerkeley, CA, United States
Full-time

By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfil Blick's commitment to our customers, the Arts, and ou... Show more

 • Promoted

Retail Associate - FT

Goodwill ~ Redwood EmpireNapa, CA, United States
Full-time +1

Status: Non-Exempt / Full time or Part time.Department: Donated Goods Retail (DGR).Safety Sensitive: LOW Position is not subject to pre-employment physical or, drug & alcohol screening.The startin... Show more

 • Promoted

Retail Sales Associate

AvoltaSan Francisco, CA, United States
Full-time

Grow With Us! Hudson is North America's leading travel retailer.For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage store... Show more