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Motor Vehicle Parts Manufacturing
Quality ManagerMotor Vehicle Parts Manufacturing • Troy, MI
Quality Manager

Quality Manager

Motor Vehicle Parts Manufacturing • Troy, MI
30+ days ago
Job type
  • Full-time
Job description

Responsibilities

  • Lead and manage the quality assurance process across the product lifecycle—from development through mass production.
  • Serve as the main point of contact for OEM customers on quality-related topics.
  • Investigate and resolve quality issues related to hardware and software systems.
  • Develop and execute APQP, PPAP, and other automotive quality processes.
  • Coordinate root cause analysis and corrective action using tools such as 8D, 5Why, and FMEA.
  • Ensure compliance with IATF 16949, ISO 9001, and customer-specific quality standards.
  • Collaborate with cross-functional teams (Engineering, Manufacturing, Sales, Purchasing, Validation) locally and with headquarters in Korea.
  • Manage and support external audits, customer assessments, and internal process audits.
  • Generate regular quality reports and communicate progress with customers and internal stakeholders.
  • Warranty chargeback process for evaluating claims, coordinate across multiple stakeholders-including OEMs’ quality, Warranty administration, and field operation.
  • Coach and mentor engineering teams to elevate product and process quality.
  • Assist in managing third-party testing and validation partners as needed.
Requirements
  • Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, or a related field.
  • Minimum 7 years of experience in quality management within the automotive industry, preferably in Tier 1 environments.
  • Proven experience working with OEM customers, including issue resolution and customer communication.
  • Strong understanding of quality tools and methodologies (APQP, PPAP, DFMEA, MSA, SPC).
  • Knowledge of automotive standards including IATF 16949, ISO 9001.
  • Solid understanding of CAN communication, EMC/EMI, and automotive electronics is a plus.
  • Excellent communication and organizational skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
Benefits
  • Health, dental, and vision insurance
  • 401(K)
  • PTO
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Quality Manager • Troy, MI

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