Paymentix is hiring a Sales Operations Coordinator who is fluent in English and Spanish.
You will keep our sales pipeline organized, moving, and documented.
You will not close deals.
You will make sure deals do not die from missed follow-up.
This role is hybrid in Miami. Some days remote, some in-person support when needed.
CRM and pipeline control
Keep every lead, deal, and partner record clean and current
Update stages, tasks, notes, and next steps daily
Build simple reports for weekly pipeline and activity tracking
Lead response and scheduling
Respond to inbound leads fast
Qualify basic details and book meetings for the Account Executive
Confirm appointments and reduce no-shows
Follow-up and sales support
Send recap emails and next-step messages after calls
Prepare decks, one-pagers, and simple sales materials
Make sure every open conversation has a task and a deadline
Partner and community support
Answer basic questions from partners in English and Spanish
Route technical or complex questions to the right person
Support partner meetings with scheduling, reminders, and notes
Help manage the Paymentix online community, posts, replies, and coordination
Speak and write fluent English and Spanish
Are organized and fast with follow-up
Like structure, checklists, and keeping things clean
Communicate clearly with clients and teammates
Can work in a CRM without being reminded
1 to 3 years in sales support, coordinator, admin, or customer support
CRM experience, any platform is fine
Comfort with Google Workspace, calendar scheduling, and basic reporting
Hybrid, Miami
Some flexibility, but you must be responsive during business hours
Occasional early evening support for partner calls or meetings
Step 1: Quick phone screen
Step 2: Short skills test
5 minutes English roleplay
5 minutes Spanish roleplay
CRM and follow-up scenario
Step 3: Final interview
Send:
Your resume
A short note that includes:
Your CRM experience
Your comfort speaking with customers in English and Spanish
Why this role fits you
A short video (required) answering the questions below in both English and Spanish
As part of our hiring process, you must submit a short video.
This helps us evaluate communication skills in both English and Spanish.
Video guidelines
One continuous video
4 to 6 minutes total
Business-casual presentation
Speak clearly and naturally
Do not read from a script
No notes on screen
Video questions
Part 1 – English
Introduce yourself. Tell us who you are and your professional background.
Why are you interested in this role at AllPro Group ?
Describe a time you had to stay organized and follow up consistently to get a result.
Part 2 – Spanish
4. Preséntate y cuéntanos sobre tu experiencia profesional.
5. ¿Por qué te interesa este puesto en AllPro Group ?
6. Describe una situación en la que tuviste que comunicarte con clientes o socios y dar seguimiento para lograr un resultado.
We score candidates on:
Clarity of communication
Comfort switching between English and Spanish
Professional presence
Structure and organization of answers
Confidence and tone
This is not about accents.
It is about clarity and confidence.
Background check
Final candidates must complete a background check as part of the hiring process.
Sales Operations Coordinator (Bilingual) – AllPro Group • Coral Gables, FL, United States
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