Talent.com
Taco Bell
Shift ManagerTaco Bell • Hanover, MA, US
Shift Manager

Shift Manager

Taco Bell • Hanover, MA, US
30+ days ago
Job type
  • Full-time
Job description

About the Job:

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.


The Day-to-Day:

  • Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
  • Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
  • Ensure food safety, quality, and accuracy of orders.
  • Resolve customer complaints quickly, maintaining positive customer relations.
  • Provide regular feedback to the GM on Team Member performance.
  • Offer ongoing constructive and positive feedback to Team Members.
  • Actively participate in training Team Members.
  • Handle conflicts constructively and work with the GM to achieve resolution.
  • Assist the GM in screening Team Member candidates.
  • Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
  • Oversee proper product preparation, rotation, portioning, cooking, and holding times.
  • Assist the GM with facility maintenance and ensure health and safety standards are always followed.


Is this you?

  • 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
  • Adheres to cash, security, inventory, and labor policies
  • Must be at least 18 years of age
  • Accessibility to dependable and reliable transportation
  • Excellent communication skills, management/leadership and organizational skills.
  • Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
  • Attendance and Punctuality a must
  • Operating of cash register as needed and making change for other cashiers.
  • Basic Math skills
  • Maintains customer satisfaction and adheres to health and safety standards
  • Promotes and champions Taco Bell’s culture and values
  • Provides constructive feedback to Team Members
  • Executes shift duties accurately and efficiently
  • Promotes equity, inclusion, and belonging
  • Ensures teammates and customers enjoy a positive experience

Work-Hard, Play-Hard:

  • Competitive pay
  • Free bachelor's degree and scholarship programs
  • Free meals
  • Flexible schedules! Day, evening, and late night
  • Vacation pay and additional Paid Time Off
  • Medical benefits
  • 401k retirement plan with 6% match
  • Health and wellness programs
  • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • Más earth! Commitment to a sustainable future
Create a job alert for this search

Shift Manager • Hanover, MA, US

Similar jobs

Shift Manager Trainee

WegmansMedford, MA, United States
Full-time

Schedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends).Shifts start as early as 6amAge Requirement: Must be 18 years or olderLocation: Medford, MAAddress: 3850 Mystic Vall... Show more

 • Promoted

Shift Supervisor

WonderBrookline, MA, US
$21.00 hourly
Full-time +1

At Wonder, we want to make world-class food within reach, no matter where you live.As a Shift Supervisor, you are a key part of that by overseeing our kitchen operations to ensure top-notch food qu... Show more

Team Manager

PaneraStoughton, MA, US
Full-time

Panera Bread for Best Culture in 2022, .We are dedicated to our core values; letting you love what you do and do what you love! We operate with integrity, humanity, and by empowering our employees ... Show more

Shift Supervisor

KFCStoughton, MA, US
Full-time

We offer early wage access through Tapcheck so you can cash out on your wages before payday!**.But we do more than fill people up.Our meals matter; when we serve them with southern hospitality, we ... Show more

FOH Shift Leader - Hiring Immediately

OTTOBoston, MA, United States
Full-time +1

OTTO ( [òt-to] /'o?tto/, meaning: eight).Italian pie into an extraordinary experience! Our mission is to revolutionize pizza and create memories worth sharing for not only our guests but for our em... Show more

Assistant Manager

Windsor FashionsNorth Dartmouth, MA, United States
Full-time +1

Hourly Position Type Full-Time/Part-Time Education Level High School Category Retail - Management.Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by ge... Show more

 • Promoted

Closing Shift Supervisor

KFCStoughton, MA, US
Full-time

We offer early wage access through Tapcheck so you can cash out on your wages before payday!**.But we do more than fill people up.Our meals matter; when we serve them with southern hospitality, we ... Show more

Store Manager

Victra - Verizon Wireless Premium RetailerSomerset, MA, US
$19.00 hourly
Full-time

Victra is the largest Verizon Authorized Retailer in the United States.As a Store Manager, you shape our guest experience.By coaching your team, you help them give their best to Every Guest, Every ... Show more

Shift Leader

Panda Restaurant GroupDorchester, MA, US
$21.00 hourly
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,... Show more

Material Handler - 1st Shift Water Street

Taco Family of CompaniesFall River, MA, United States
Full-time

As a family-owned and operated company, we feel a special obligation to the employees who comprise our Taco family.We are committed to offering employees access to the tools necessary to live long ... Show more

 • Promoted

Shift Manager - Hiring Immediately

WingstopRaynham, MA, United States
Full-time +1

Medical, Dental, Vision, Transportation and Financial Benefits.Wingstop's best flavor is our people.If you are looking for a career and not just a job, you are in the right place! Our goal is to as... Show more

Assistant Manager

SnipesFall River, MA, United States
Full-time

SNIPES Assistant Manager Full Time Hourly Salary: $18 - $21.We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!.With more than 750 stores in Europe and the USA, SNIPES is on... Show more