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JT Reisdorph - State Farm Agent
Customer Service Manager - State Farm Agent Team MemberJT Reisdorph - State Farm Agent • Austin, TX, US
Customer Service Manager - State Farm Agent Team Member

Customer Service Manager - State Farm Agent Team Member

JT Reisdorph - State Farm Agent • Austin, TX, US
30+ days ago
Salary
$45,000.00 yearly
Job type
  • Full-time
Job description
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Paid time off

ROLE DESCRIPTION:
A Fast-Growing State Farm Agency is seeking a qualified professional to join their team for the role of Insurance Customer Care Specialist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through taking care of customer needs and providing remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

RESPONSIBILITIES:
  • Connect with clients on a daily basis over the phone or in person on their insurance and financial services needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
REQUIREMENTS:
  • Property and Casualty license is preferred
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
  • Proactive in problem solving
  • Ability to work in a team environment
  • Achieve mutually agreed upon marketing goals
BENEFITS:
  • Salary plus bonuses
  • Paid time off
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

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Customer Service Manager - State Farm Agent Team Member • Austin, TX, US

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