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Warby Parker
Optical Keyholder - Third WardWarby Parker • Milwaukee, WI
Optical Keyholder - Third Ward

Optical Keyholder - Third Ward

Warby Parker • Milwaukee, WI
30+ days ago
Job type
  • Full-time
Job description

What you'll do:

Optical duties

  • Work directly with customers to help meet all of their eyewear needs
  • Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
  • Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
  • Use your expertise to explain prescription terminology and product offerings to customers

Leadership responsibilities

  • Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards
  • Drive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questions
  • Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like
  • Help maintain general store systems, inventory databases, and business operations
  • Foster and support a productive, positive employee culture in your store

Who you are:

  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of experience, including supervisor responsibilities
  • Passionate about the eyewear and retail industries
  • A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand
  • Dedicated to going above-and-beyond to make customers (and your teammates!) happy
  • An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment
  • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, and dental insurance
  • Life and AD&D Insurance
  • Paid time off
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Leave
  • Optical Education Reimbursement
  • Snack Pantry
  • And more (just ask!)
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Optical Keyholder - Third Ward • Milwaukee, WI

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