PURPOSE:
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This is a SECURITY ENGINEERING SUPPORT position and will support TIER ONE and TIER TWO operations while working with and maintaining the network firewalls, load balancers, and other security devices under the direction of the Network Security Engineering Development team in the Security Engineering division. Customer Service and End-User support is it's primary task, and support of Network Engineers as a secondary task.
** Candidates must have a Networking Background and Knowledge of routers, switches, the OSI Model, subnetting, and network design parameters. Palo Alto Hardware is preferred, but other firewall experience may be considered. **
In addition, the ANALYST is an EXPERIENCED/VETERAN position in a support or maintenance role in an engineering environment. This role may include LEVEL ONE customer service responsibilities, such as initial trouble shooting of service calls, ticket resolution, service escaltion and management, metrics reporting, and in some cases tool management and agent maintenance. But may also involve LEVEL TWO MAINTENANCE roles such as tool updates, upgrades, on firewalls and other tools, such as IDS/IPS, SIEMs, EPPs, Access Management Systems, and others. The Analyst is expected to have the experience necessary to lead the LEVEL ONE staff and liase with the engineering team on TIER THREE or escalation matters.
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ESSENTIAL FUNCTIONS:
Develop/Enhance companywide security best practices.
Research information security improvements and brief management.
Remain up to date on Information Security trends and emergent threats.
Assess, plan, and execute security measures in a layered approach to protect the organization.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Licenses/Certifications:
Experience: 5 years relevant cyber security experience.
Knowledge, Skills and Abilities (KSAs)
Travel Requirements
Estimate Amount: Very Rarely if at all, local DMV area only.
Department
Department:
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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