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Service Desk AnalystGlobal Information Technology • Detroit, MI, USA
Service Desk Analyst

Service Desk Analyst

Global Information Technology • Detroit, MI, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
Job Title: Service Desk AnalystJob Location: Detroit, MI (Hybrid)Job Type: Contract
Job Description/ Requirements:
  • ITIL certification preferred.
  • Additional Service Center responsibilities duties as required.
  • CA Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat. Will be migrating to ServiceNow in 2025.
  • Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with IT Service Desk.
  • Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution.
  • 3+ Years of experience required.

Interested candidates can send their updated resumes at

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Service Desk Analyst • Detroit, MI, USA

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