Job Summary:
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities, and the ability to communicate technical information to non-technical users.
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Key Responsibilities:
• Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.
• Answer and respond to and resolve help desk requests in a timely manner.
• Analyze and troubleshoot complex technical problems and provide effective solutions.
• Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
• Perform routine maintenance on computer systems, such as backups and software updates.
• Manage user accounts and permissions across various systems and applications.
• Participate in the development and implementation of IT policies and procedures.
• Document and maintain a knowledge base of common issues and solutions.
• Assist with the testing and implementation of new software and hardware.
• 24/7 On-Call IT Support rotation.
• Travel to client locations in the local area.
Qualifications:
• 2+ years of experience in IT support or related role.
• Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
• Experience with server administration and virtualization technologies.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Strong problem-solving and analytical skills.
• Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.
• Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II • Chandler, Arizona, United States
What's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation.Headquartered in Tempe, Arizona and Dallas, Texas, we cre... Show more
Customs and Border Protection Officer (CBPO) .Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of... Show more
Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need.We serve over... Show more
Inside Sales Support Representative/h2piT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative.Recognized for ove... Show more
Software Guidance & Assistance, Inc.SGA), is searching for an IT Business Analyst / Sys Admin for a short -month contract assignment with one of our premier Infrastructure services clients.Desi... Show more
The Credit Analyst II plays a critical role in evaluating and managing credit risk for new and existing customers by performing detailed financial analysis and applying company credit policies with... Show more
The BSA Analyst II is highly knowledgeable and skilled in all aspects of the credit union's Bank Secrecy Act, Anti-Money Laundering, Customer Identification Program, Office of Foreign Asset Control... Show more
DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own ... Show more
Investment Strategy & Advisory.Predictive Analytics & Visualization.Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI lab... Show more
Job DescriptionJob DescriptionDescription :Position Summary :This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, ne... Show more
Application Systems Analyst III Epic Ambulatory.Under the direction of the IT Application Manager, this position is responsible for the continuing deployment and development of vendor-proprietary h... Show more
SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools.... Show more
This role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment.The id... Show more
The Loan Support Specialist III is responsible for the servicing of consumer, small business, SBA and commercial loan servicing within an environment of high work volumes and established deadlines.... Show more
Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more
The Credit Portfolio Analyst II works in Credit Administration and supports the institution's LFI aligned risk, credit, and data ecosystem by managing analytical workflows, enhancing system functio... Show more
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.Provide prompt, courteous support company wide, in person or via phone or email.Attend meet... Show more
Supports and manages the creation of sales orders based on customer purchase orders submitted.Enter and book clean sales order based on purchase orders received from customers and ensure they match... Show more
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups.Across the globe, we're 150... Show more
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market. Show more
