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Solutions EngineerVirtual Systems • Grand Rapids, Michigan, United States
Solutions Engineer

Solutions Engineer

Virtual Systems • Grand Rapids, Michigan, United States
30+ days ago
Job type
  • Full-time
Job description
Job Title: Solutions Engineer
Location: Hybrid remote & Office
Department: Technology / Engineering
Reports To: Technical Operations Manager About Virtual SystemsVirtual Systems is a leading provider of hosted infrastructure and data protection solutions, specializing in delivering resilient, scalable, and secure IT solutions. We empower businesses to thrive through innovative technology and expert guidance.Position SummaryWe are seeking a highly skilled and motivated Solutions Engineer with deep expertise in Veeam technologies to join our team. This role will be instrumental in building, implementing, and optimizing data availability and protection solutions for our clients. You will collaborate with sales, engineering, and support teams to deliver robust environments that meet business and technical requirements.
Key Responsibilities
  • Building data protection and disaster recovery solutions using Veeam, VMware, HyperV, and related technologies.
  • Collaborate with internal teams and clients to assess current environments and recommend improvements.
  • Develop and present solution proposals, architecture diagrams, and technical documentation.
  • Act as a subject matter expert (SME) for Veeam within the organization and with clients.
  • Stay current with Veeam product updates, industry trends, and emerging technologies.
  • Serve as the escalation point for complex Veeam-related issues, acting as a liaison between the customer and Veeam support to ensure timely and effective resolution.
  • Act as the technical point person for MSP customer accounts, while partnering with Sales team to strategize account growth from a technical perspective.
  • Responsible for developing documentation and technical materials related to MSP Data Protection services.
  • Assist in developing best practices, templates, and reusable assets for Veeam deployments.
Required Qualifications
  • Proven experience as a Solutions Architect or similar role, with a strong focus on Veeam technologies.
  • Veeam VMCE required, VMCA strongly preferred.
  • Deep understanding of backup, replication, disaster recovery, and monitoring solutions.
  • Familiarity with virtualization platforms (VMware, Hyper-V), storage systems, and cloud environments.
  • Excellent communication and presentation skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
Preferred Skills
  • Experience with scripting (PowerShell, Python) for automation.
  • Knowledge of cloud platforms (Azure, AWS) and hybrid architectures.
  • Experience with other data protection tools and enterprise IT infrastructure.
Why Join Virtual Systems?
  • Work with cutting-edge technologies and a passionate team.
  • Flexible work environment and remote options.
  • Opportunities for professional growth and certification.
  • Competitive salary and benefits package.
Send resumes and inquiries to Careers@vsystems.com
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Solutions Engineer • Grand Rapids, Michigan, United States

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