Benefits: - License Reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Dental insurance
ABOUT OUR AGENCY:
I’ve been a State Farm agent since 2008, and today our team includes five experienced professionals with more than 70 years of combined industry experience. That depth of knowledge allows us to serve customers confidently while still keeping the office atmosphere relaxed and enjoyable. We’re a competitive, goal-oriented team that works hard, supports one another, and has fun along the way.
We offer benefits including a 401k along with health and dental coverage to support our team’s long-term success. We’re looking for someone who enjoys working toward goals in a team-focused environment and appreciates a balance of performance and personality. If you’re motivated, collaborative, and want to be part of a seasoned group that takes pride in what they do, this is a great place to grow.
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Chris Hard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES: - Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS: - Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.