Group Sales Manager

Job Description

To concentrate his/her effort in "selling" guestrooms, meeting space and all aspects of the Hotel. Conduct sales visits and maintain good working relationship with the following:

* Meeting planners, corporate events team and third party planners
* Prepare proposals/contracts in a timely fashion. Maximum turnaround time is 24 hours
* To concentrate his/her effort in selling rooms and group business
* Always looking out for the best interest of the hotel, guests, staff and ownership
* Conduct sales visits and site inspections
* Develop new markets and sources of business for Group Sales
* Attend tradeshows/sales trips both locally and beyond
* Participate in daily business review meeting and other hotel meetings as appropriate
* Come up with new ideas on products and marketing of product such as: meeting packages and promotional offers
* Take up special assignments instructed by Director of Sales
* Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position
* Assimilate into Lotte New York Palace culture through understanding, supporting and participating in all elements of pride and care. Demonstrate working knowledge of the service standards
* Work closely with Transient Sales team, Catering Team and Meetings & Events Team
* Maintain close communication with the Director of Sales.
* Maintain effective communication channel with Revenue Manager and Reservations Manager
* Follow up with clients and coordinate with internal operations department on lead until contract is signed
* Attend sales meetings
* Provide regular updates on competitors' offers and market intelligence and shares the information with sales team
* Provide updates on trade shows, sales calls and industry trends with sales team for follow up. Pay Range: $80,000 - $90,000 annual salary

Requirements

* Four year college degree is required
* At least three years experience in luxury hotel sales department is required
* Prior management experience is required
* Thorough knowledge of sales operations, product knowledge and competition
* Utilize traditional software programs such as MS Word, Excel, Publisher, Power Point and/ or Outlook Express and Delphi
* Well organized and a good planner
* Professional appearance
* Ability to communicate in English, both orally and in writing, with guests and employees, some of them will require high levels of patience, tact, and diplomacy to to collect accurate information and to resolve problems
* Interpersonal skills to provide overall guest satisfaction
* Successful achievement in past sales goals is a definite advantage
* Self motivated, detail oriented and being proactive is required
* Ability to create, adjust and work with budgets