Associate/ Operations Store Manager -AL

The Opportunity

You will create an inspiring shopping experience in which our guest feels empowered to customize their space. As the Associate /Operations Manager, you will promote the Ballard Designs brand at every guest encounter and ensure the team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and deliver operational excellence.

The store location is Birmingham, AL

Who We Are

Since 1982, Ballard Designs has offered a unique curation of home furnishings and décor from all periods and provenance. Its designers travel the world for inspiration, translating the latest trends in fashion, color, and style into finely crafted products not found anywhere else. Ballard Designs is part of the Cornerstone brands – four interactive, aspirational home and apparel lifestyle brands that deliver inspirations that help customers enjoy, enhance and celebrate life.

With almost 40 successful years as a direct marketer of globally inspired home furnishings, Ballard Designs is growing quickly through our retail and e-commerce divisions. To support this exciting growth, we are looking for motivated, team-oriented individuals to join our retail team. If this sounds like you, we need to meet you!

You will report to the Store Manager

Your Impact

• In partnership with the Store Manager, you will oversee and direct the work of 7-9 team members and 2 direct reports, ., assign work; evaluate work performance; provide coaching and performance feedback; counsel and discipline team members when warranted; schedule team members. Make plan & drive EBITDA by sales performance management, control cost through optimal scheduling, inventory management and purchasing of supplies. Train and motivate staff to deliver exceptional service that drives repeat business.
• Competent in merchandise flow processes, including inspecting and receiving new merchandise and entering accurate data into inventory management system
• Work collaboratively on floor-sets and continual replenishment of inventory to create an extraordinary guest experience
• Effectively model strong leadership activities to drive results; ensure engagement among team represents the Ballard experience
• Other duties, responsibilities, and activities as assigned.

What You Bring

• 3+years of management experience in specialty retail or multi-unit retail business environment.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Kronos, and POS systems.
• Ability to lift and mobilize medium to large items, up to 50 lbs
• Ability to stand long periods of time and climb ladders.

Remote work is not permitted in NYC at this time.

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Curated Experiences. Infinite Possibilities.

Qurate Retail Group is a family of six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.

When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!

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