Communications Officer-Dispatch

Additional Information About the Role

Looking for a new career with meaning in the Public Safety Communications field? This is a great opportunity! Apply today!

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Position Details :

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• Work Hours will be 9:30 pm - 6:00 am Works every Friday/Satrurday/Sunday/Monday Multi-tasking skills a plus. Rotating holidays

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 Why Join Us?

• Generous Benefits Package with PTO and Tuition Assistance beginning on day 1 Several Retirement Options including a 401K plan and either a Pension Plan or a 403 (b) Work with a highly skilled, compassionate, and caring team Shift Differential pay for evenings, midnights and weekends Opportunities for advancement

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Overview

St. Louis Childrenâ€s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked childrenâ€s hospitals in the country, St. Louis Childrenâ€s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury-prevention programs to fulfill its mission to “do whatâ€s right for kids.”

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St. Louis Childrenâ€s consistently ranks among Americaâ€s Best Childrenâ€s Hospitals by & World Report in all surveyed categories. In 2021, St. Louis Childrenâ€s was one of eight childrenâ€s hospitals to rank in the top 25 of all 10 specialties. The hospitalâ€s academic and physician partner, Washington University School of Medicine, is one of the top-ranked medical schools in the United States. Since 2005, St. Louis Childrenâ€s has been designated as a Magnet hospital for nursing excellence from the American Nurses Credentialing Center (ANCC).

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Preferred Qualifications

Role Purpose

As the first responders in the Department of Public Safety, Communication Officers receive, evaluate, prioritize, and relay calls for emergency and non-emergency public safety assistance; coordinate emergency response teams; maintain, process, and distribute records; manages and operates a variety of telecommunications equipment and performs a broad range of specialized clerical tasks related to the creation, maintenance, and dissemination of materials related to hospital operations.

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Responsibilities

• Manages and responds to public safety radio system(s), telephone, EVERBIDGE Notifications (which includes infant abductions, missing patients, catastrophic events on campus and in the surrounding area), parking intercom, emergency alert systems, HUGS alarm (The infant abduction system which allows the team to manage the movement of infants), fire alarms, Stanley personal staff duress alarms, stationary panic/duress alarms shuttle monitoring, Tech Electronic support, support of BJC West County officers, PCDC support, Barnes Jewish Psychiatric Stabilization Center (PSC), and Evelyn?s House and other outside BJC/BJH partners and maintaining outside vendor(s) work and permits.
• Performs crisis intervention over the telephone.
• Utilizes the computer-aided dispatch system to conduct in-depth interviews with callers, gather and process all the pertinent information to dispatch public safety officers in a clear, succinct, and expert manner and maintaining records of all reported campus incidents in the Public Safety Global Dispatch system.
• Manages and comprehends emergency procedures related to situations needing the involvement of the public safety department and ensuring the activation of other entities. (Fire department, code team, DPS officers, police, animal control, EMS, private ambulance service, corrections officers, process servers, etc.)
• Ensures the safety of the medical campus through familiarization of Public Safety operations and knowing the location and layout of streets, buildings, parks and other areas and businesses on and around the medical campus. Increasing dispatch accuracy and efficiency.

Minimum Requirements

Education

• Associate's Degree

Experience

• No Experience

Supervisor Experience

• No Experience

Licenses & Certifications

• Valid Driver's License

Preferred Requirements

Experience

• 2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC weâ€re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

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*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer