Talent.com
Ross Stores
Store Protection SpecialistRoss Stores • Frisco, Texas
Store Protection Specialist

Store Protection Specialist

Ross Stores • Frisco, Texas
30+ days ago
Job type
  • Full-time
Job description
Store Protection Specialist-(04918003PL0526)

Description

GENERAL PURPOSE:This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
Developing Great Teams & Partnerships:
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
Mitigating Theft & Fraud:
  • Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Minimizing Operational Shortage:
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention/security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.
PHYSICAL REQUIREMENTS/ADA:
  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Create a job alert for this search

Store Protection Specialist • Frisco, Texas

Similar jobs

Asset Protection Customer Host

WalmartCelina, TX, United States

Asset Protection Customer Host.WM Supercenter #1250 400 Icy Trl Celina, TX 75009-0000.Shift may start between 8:00am - 11:00am.Shift may start between 1:00pm - 4:00pm.This role focuses on greeting,... Show more

 • Promoted

Principle Specialist, Security (CSSO)-3 - McKinney, TX

RTXMckinney, TX, United States
Full-time

Contractor Sap Security Officer (Csso).This is a multi-faceted contractor SAP security officer (CSSO) position, working in support of special programs.The candidate will help develop, administer, a... Show more

 • Promoted

Lead Protection and Control Technician

Telex LLCDallas, TX, USA
Full-time
Quick Apply

At Telex, we don't just power grids - we power possibilities.Our team of expert engineers and field technician partners with utilities, independent power producers, and energy innovators to deliver... Show more

Remote Building Code Compliance Expert

Micro1Melissa, Texas, US
$50.00 hourly
Remote
Full-time

Building Code Compliance Expert.Plan review and blueprint reading.Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and ente... Show more

 • Promoted

Retail Shortage Control - Part Time

BurlingtonProsper, TX, United States
Part-time

Join our team as a **Shortage Control Associate** and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role ... Show more

 • Promoted

District Asset Protection Manager

HOME DEPOT U.S.A., INC.Garland, TX, United States
Full-time

The District Asset Protection Manager (DAPM) is responsible for teaching, coaching, and training associates to ensure the effective execution of core Asset Protection initiatives.They are responsib... Show more

 • Promoted

02922 Store Manager

SBH Health SystemAllen, TX, United States
Full-time

By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p... Show more

 • Promoted

Sales Lead - Store 1207 (STONEBRIAR)

Shoe PalaceFrisco, TX, United States
Full-time

Are you a natural when it comes to starting up conversations and getting a group of people pumped? How cool would it be to work at Shoe Palace? Shoe Palace is looking for a Retail Sales Lead to hel... Show more

 • Promoted

Store Manager

JourneysFrisco, TX, United States
Full-time

Frisco, TX (Stonebriar Centre Sp 2262).Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories.With more than 800... Show more

 • Promoted

Store Associate (RT153)

RaceTracMckinney, TX, United States
Full-time +1

At RaceTrac, we believe in making people's lives simpler and more enjoyable - including yours! As a Store Associate, you'll be at the heart of our guest experience, helping keep our stores clean, s... Show more

 • Promoted

ASSET PROTECTION DEPT SUP

Home depotBalch Springs, TX, United States
Full-time

AP Supervisor is primarily responsible for the execution of the company's external theft/fraud strategy and supporting the MAPM with the company's internal theft/fraud strategy.AP Supervisor shares... Show more

 • Promoted

Sr Security Architect

Optimum Communications Inc.Plano, Texas, United States
Full-time

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!.We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic... Show more

 • Promoted

Security Officer Flex

Allied Universal SecurityMckinney, TX, United States
Full-time

Company Overview: Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While working in a dynamic, welcomi... Show more

 • Promoted

Asset Protection Customer Host

Sam's ClubPlano, TX, United States
Full-time

Asset Protection Customer Host.WM Supercenter #2883 8801 Ohio Dr Plano, TX 75024-2268.Shift may start between 8:00am - 11:00am.Shift may start between 1:00pm - 4:00pm.This role focuses on greeting,... Show more

 • Promoted

Retail Keyholder (Store 7814)

GameStopMckinney, TX, United States
Full-time

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading global retailer of video games, electronics, a... Show more

 • Promoted

STORE MANAGER IN GUNTER, TX

Dollar GeneralGunter, TX, US
Full-time

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu... Show more

 • Promoted

Unpaid - Compliance Intern - Trade Surveillance Support

MoomooDallas, TX, United States
Full-time

SEC registered broker-dealers alongside a cryptocurrency brokerage all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU).Our core mission revolves around innovating the in... Show more

 • Promoted

GC Retail Seasonal Support Store 447

Guitar CenterPlano, TX, United States
Full-time

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound.Our mission is to develop and nurture lifelong musicians and make a difference in th... Show more

 • Promoted

Distribution Center - Asset Protection Supervisor

HOME DEPOT U.S.A., INC.Dallas, TX, United States
Full-time

The primary purpose of this role is to assist the asset protection manager in performing his/her functions.Performing AP and Safety-related activities to support The Home Depot's business objective... Show more

 • Promoted

Senior Cyber Security Analyst – Governance (Disaster Recovery, Business Impact)

VytwoProsper, TX, United States
Full-time

Role: Senior Cyber Security Analyst – Governance (Disaster Recovery, Business Impact) Location: Minneapolis, MN - Hybrid Rate: Depends on Experience.The Senior Cyber Security Analyst – Governance (... Show more