Compensation Pay Range:
$17.87 - $24.50The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 03101 Santa Rosa CA
The Keyed Stock Associate is responsible for contributing to inventory control, loss prevention awareness, preparing and executing physical inventories, efficient and accurate operations of shippin... Show more
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutionsincluding installation and related services.S... Show more
Join Premium Retail Services as a Merchandising Specialist, where you'll bring top brands to life in stores across your community.Represent hundreds of beloved brands across multiple retail locatio... Show more
North Bay Hyundai Department: Parts Reports To: Parts Manager Position Summary The Parts Counter Person is responsible for assisting service technicians and retail customers with identifying, sourc... Show more
Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more
Rare, full-time opening in our parts department for an experienced parts counter position.Prior experience in an automotive parts related position required, dealership experience preferred, Honda o... Show more
A growing advanced nuclear technology company is seeking a.This role develops and manages radiological work control processes across a Bay Area radiological facility.Bay Area, California (on-site, ... Show more
Ineos Grenadier Presentation Specialist.We are a new dealership representing an exciting new brand; Ineos Grenadier! We are seeking an energetic and customer-focused presentation specialist to join... Show more
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization.Our ~15,000... Show more
No leasing experience or licenses required.Sales Associates are the face of our business.As the first point of contact, you'll create impactful first impressions, build genuine relationships, and t... Show more
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services.... Show more
Advanced Electronics / Computer Field (ET/FC).The Advanced Electronics and Computer Field trains Sailors to maintain, operate, and repair some of the Navy’s most sophisticated electronics and compu... Show more
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, nat... Show more
Job Description: Sales & Administration (Clerical & Sales Support) The Sales & Administration position is responsible for performing Administration duties related to store accounting and operatio... Show more
Technical Sales Specialist Job.Reporting to the General Manager, the Technical Sales Specialist delivers expert leadership for B?K metal systems by driving successful execution of complex and high-... Show more
Descriptions & requirements Job Description Detailers are critical to our success at FritoLay! Our Detailers are responsible for merchandising FritoLay’s complete line of quality products in... Show more
Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based... Show more
Store - SANTA ROSA, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.Lead the omnichannel processes.Maintain store recov... Show more
Wal-Mart #2553 6650 Hembree Ln Windsor, CA 95492-9739 CP-2553-9002 $22.Apparel associates greet customers on the salesfloor, offer them assistance and recommend merchandise based on the customer's ... Show more
Ready to put your passion to work for the men and women who protect our nation? The Coast Guard Exchange is offering a chance to step into a retail role with purpose as a Sales Clerk Leader.It's yo... Show more
){kind=logo}
){kind=logo}