Expert AV/Network Technician

Job Description – EXPERT TECHNICIAN (AV/NETWORK and Related Residential Automation)

Room to grow, rooted in the Bay Area.

Chamberlux Automata is proud to team with the best and brightest architects & builders of the wider SF Bay Area to design, build and support the luxuriously bespoke home environments of our up-market client base. We are a hands on and personable bunch, always underpinning innovative technology with tried and true best practices, and we maintain a level of professionalism that sets us apart. When seeking a new addition to our team, the person is of as much importance as the skill set. A team that works this well together takes time and patience to build but is completely worth all the effort, therefore we look to augment our relatively small staff with like minded individuals who bring both a complimentary skill set and are motivated to support growth within the company.

At this time, we’re seeking a Expert Technician who will readily slide into the role with confidence. Your affinity for electronics and technology must coincide with a career built on tradecraft and conscientiousness. From day one, we’d expect you to present yourself confidently to other trade supervisors as well as homeowners and designers in the daily course of your work. And because this will be a supervisory role, your contributions will be critically important to the success of all projects you are engaged in. You’d have full support of the team and will be provided with the resources and tool stack needed to perform your work effectively. We will continue to iterate operational expectations and procedures to bolster the team efficiency and your input would be equally considered and absorbed in the process.

Required Professional Skills:

• Honed professional skills specifically including personal process QA and recordkeeping foremost.
• Time management and prioritization capabilities.
• Unquestionable communication and coordination skills, internal and client-facing, fluid with email, online calendars, and apps (Google Workspace, Asana, REVU, etc.)
• Interpreting, referencing and marking up professional drawing packages from both external and internal development. (REVU Bluebeam, AutoCAD, Visio, etc.)
  
  

Required Technical Skills:

• Deep understanding of systems architecture.
• Network administration, wifi deployment and maintenance.
• Control system administration and basic system admin skills to work with remote programmers (for Crestron, Josh, Savant, RTI, or others)
• Audio and Video commissioning to industry standards and best practices.
• Home automation system setup (lighting, shades, sensors and controls, multiroom audio, surround sound, video projection)
• Versed in all typical AV device installations, including flat panel displays. Projectors & screens, motorized mounts and housings, recessed and invisible speakers, panelized controls for lighting and shades (enough to coordinate with jobsite electricians), motorized shades, security cameras/NVR and everything else low voltage.
  
  

Responsibilities:

• First line of response to clients for service and support requests.
• Resolving support issues and documenting all adjustments to the systems as a whole.
• Completing the last %10 of the project, including commissioning, programming, punch list items, quick start guide and training the homeowner.
• Scheduling service and support requests between the larger project schedules.
• Maintaining project and service documentation accuracy (Asana, Google Sheets) on a daily basis.
• Absorbing the design intent and an understanding of the client’s expectations for project completion. Then working backwards from that to achieve it in a timely manner.
• Daily communication with various stakeholders and project teams to evaluate progress and plan accordingly.
• Prepping the materials and tools needed for the work ahead.
• Implementation of the systems specified. Onsite work, cabling, installation, testing, configuration.
• Guiding and more junior team members on best practices.
• Attending and heavily contributing to regular production meetings.
  
  

Qualifications:

• Documented experience in ALL mandatory professional and technical skills above, and conversational familiarity at a minimum with all desired skills.
• Industry certification from AVIXA, CEDIA, and/or 15 years industry experience with 5 years in a similar role.
• Clean driver’s license
  
  

Schedule:

• Condensed work week
  • Monday - Thursday, 40 hour work week. Overtime, when needed/authorized. While 40 hours aren’t guaranteed, we don't sit on the bench often, if ever.
    
    

Compensation:

• Benefits become available following a 60 day probationary period.
  • Health Coverage Plan (Chamberlux Contribution).
  • 401k/Roth.
  • Major Holidays.
    • New Year’s Day.
    • Memorial Day.
    • Independence Day.
    • Labor Day.
    • Thanksgiving.
    • Christmas/Winter Solstice.
    • Your Birthday.
  • Paid Vacation and Sick Leave.
  • Performance Bonus opportunities.
• Starting Wage - Dependant on Experience.

About Chamberlux Automata Inc:

Chamberlux Automata Inc. is a premier Design/Build Residential Systems Integrator, headquartered in Pinole, serving Northern California and beyond. With our team’s extensive expertise in the design, installation, and support of a wide array of both commercial and residential electronics and systems, we pride ourselves on delivering innovative and easily maintained technology to our clients. Our Story and Evolution Founded officially in 2014, our roots trace back to the early 2000s when we began creating bespoke Audio, Video, and Automation systems, by request, for a select clientele. What started as a passion project has blossomed into a thriving profession. Our inherent passion for technology and innovation continues to guide our inspiration, nurture our partnerships, and drive our team’s growth. In recent years, we've significantly enhanced the quality and scale of our projects and expanded our design capabilities. Our approach allows for powerful home automation while preserving the integrity of architectural and design concepts of any given project, many of which have been featured in high-profile publications including The New York Times. This recognition highlights our ability to enhance the overall vision of a project while providing cutting-edge technological solutions, regardless of the style, be it Georgian, Mid Century Modern, or Minimalist. Our Facilities We have developed a flexible demonstration space with full integration of various lighting, audio, video, control, surveillance, shading, and other products, allowing hands-on evaluations with our partners and clients. This space also serves as a lab where we rigorously bench and stress test the systems we work with, ensuring optimal performance and reliability. Our Expertise Our journey began with Audio, Video, and Automation (AV & A), but we have continuously evolved to incorporate new technologies and systems. This adaptability has enriched our technical skillset and strengthened our vendor relationships. Today, we offer comprehensive solutions, managing every aspect of a project from concept to support. Our capabilities include: Audio: Immersive, Multiroom, Outdoor, Two-Channel, Passive Concealment Video: Media Rooms, Projection, Motorized Concealment, Video Art, Private Cinema Automation: Single App Integration, ‘Codeless’ Programming, Private Voice Control Infrastructure: Structured Cabling, Power Conditioning, Monitoring Climate & Environment: HVAC Overlay Control, Pool and Spa Control, Air and Water Quality Monitoring Lighting: Layout/Design, Low/Line Volt Tunable & RGBWW Fixtures, Centralized/Localized Dimming Surveillance: On-site or Cloud Recording and Backup, Automated Response, AI & Recognition Security: High-precision Installations (on a selective basis) Aesthetics and Design Integration: Invisible and Concealed Systems, Custom Architectural Solutions Referral-Based Growth We believe in the power of satisfied clients and strong partnerships. We do not engage in forward marketing; instead, all our clients and partners come to us through referrals from other satisfied clients. This approach underscores our commitment to exceptional service and client satisfaction. Ongoing Maintenance and Support We maintain service for all the properties we develop to ensure the families we serve are up-to-date, secure, and unhindered by the technology that enhances their lives. Our ongoing support ensures that our systems continue to perform optimally and adapt to the evolving needs of our clients. Commitment to Excellence Our unwavering commitment to quality and client satisfaction drives everything we do. We are dedicated to creating systems that not only meet but exceed expectations, providing seamless integration and unparalleled performance.