Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.
Physical Qualifications:
Job Duties Include, but are not limited to…:
Once you’ve become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager].
Qualifications:
Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service.
Full-Time Perks:
Business Model & Culture:
Jiffy Lube pioneered the Fast Oil Change industry more than 40 years ago and created the first drive through service bay. Since then, we have become the largest quick lube chain in the nation, with more than 2,000 plus franchise owned service centers.
In the early days, Jiffy Lube provided oil & fluid maintenance and [now] almost every common major and minor repair service - from brakes to tires to suspensions to engine-diagnostics and more. The Jiffy Lube brand has been so successful, the name is ubiquitous in the quick lube Industry.
Automotive Service Advisor Writer • Roselle, NJ, US
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