Public Safety Communications Training Coordinator

Description

Vacancy is in the Public Safety Dispatch Center of the Emergency Services and Telecommunications Department. Under general direction, responsible for the administration of the Emergency Services and Telecommunications Department's Training Program by planning, implementing, directing, coordinating, and evaluating the work of the Department employees. Completes monthly evaluations for all probationary employees. Oversees the Quality Improvement practices of the Department. Advises and assists the Director or their designee in formulating and prescribing policies, work methods, and procedures relating to the operation of the Department and training program. Schedules and coordinates training for the Department's employees. Prepares written federal, state and local reports as required. Assists in recruitment, interviewing, onboarding, and other necessary support in the hiring of new staff. Monitors and ensures staff obtains and maintains all certification required by the Federal Government, State of Connecticut, and the City of Hartford. Maintains documentation of all employee training and certifications. Performs related work as required. This is a HMEA union position. The hours for this position are 40 per week and the above salary includes 5% in lieu of overtime. May be may be required to work a flexible schedule including weekends and evenings.

Knowledge, Skills & Abilities

The examination will include rating your training and experience as described on your application and may include a written test, an oral test or a combination thereof. All parts of the examination, including rating and tests, will be related to the requirements of the position. The examination will be designed to measure the following: Knowledge of:

• Current Public Safety Communications training, planning and operational principles and practices;
• Resources in the Public Safety field to obtain training and education for departmental employees;

Ability to:

• Prepare and present information effectively both orally and in writing;
• Establish and maintain effective working relationships with subordinates, municipal, state and federal agencies, city officials, other city departments, and the general public;
• Identify and make sound recommendations for addressing training issues or deficiencies;
• Assign, review and supervise the work of subordinate personnel;
• Independently perform complex research and analytical work and prepare a variety of complex and relevant reports and make recommendations;
• Ensure the confidentiality of sensitive information;
• Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of tasks.

Physical Demands and Working Conditions: Work is primarily performed in an office environment with some travel to different sites. Incumbent may be required to work a flexible schedule including weekends and evenings.

Qualifications

Open to all applicants who meet the following qualifications: Graduation from an accredited four-year college with major course work in public or business administration, criminal justice or a related field AND five (5) years of work experience in Public Safety Communications, Law Enforcement, Fire Protection Services, or Emergency Medical Services, two (2) years of which must have been in a supervisory capacity.
Full-time experience in the above fields may be substituted for the above educational requirement on the basis of the following: One year of full-time work experience in the relevant fields is equal to one year of college.