Talent.com
Victoria's Secret
Customer Experience Lead-Antelope Valley PINKVictoria's Secret • Palmdale, CA, US
Customer Experience Lead-Antelope Valley PINK

Customer Experience Lead-Antelope Valley PINK

Victoria's Secret • Palmdale, CA, US
30+ days ago
Salary
$17.50 hourly
Job type
  • Full-time
Job description
Description

A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.

Primary Responsibility:

The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.

All Store Leadership Team responsibilities include:

  • Leading and demonstrating company values within the store.
  • Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
  • Conducting associate observations and associate coaching.
  • Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
  • Linking results to behaviors and actions to drive top-line sales.
  • Independently managing labor hours within the store to drive top-line sales and profit.
  • Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
  • Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
  • Demonstrating and leading company policy and procedures.
  • Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
  • This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Minimum Salary : $17.50
Maximum Salary : $21.75

VS&Co provides an estimated range of compensation for this role as shown. Your actual compensation will be determined by a number of relevant factors, including but not limited to your specific skills, experience, & geographic location.

Qualifications
  • Passion for Victoria’s Secret Brand.
  • Demonstrates excellent merchandising skills.
  • Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
  • A sense of self-awareness with an interest in seeking feedback to improve and develop.
  • Ability to monitor/track progress and incorporate feedback into decision-making.
  • Experience with influencing cross-functional partners in informal and formal settings to get things done.
  • Ability to work nights, weekends, and a flexible schedule.
  • Ability to stand for long periods and frequently bend, kneel, and lift.
  • Ability to use technology (headsets, mobile devices, computers).
  • 1 year of retail experience preferred.
  • Experience directing other individuals in the performance of their job duties preferred.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: , , , , .

Create a job alert for this search

Customer Experience Lead-Antelope Valley PINK • Palmdale, CA, US

Similar jobs

Director of Sales: Lead Revenue & Guest Experiences

Aimbridge HospitalityPalmdale, CA, United States
Full-time

A top-rated hospitality company in Palmdale is seeking a dynamic Sales Director to lead innovative sales initiatives and drive revenue growth.This includes mentoring a sales team, developing strate... Show more

 • Promoted

Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

OCPAAltadena, California, us
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Senior Principal Mission Systems Lead - Flight Test

Northrop GrummanEdwards, CA, United States
Full-time

A leading aerospace and defense company in California is seeking a Mission Systems Engineering Technical Lead.This role involves overseeing technical requirements and ensuring program completion.Ca... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausCalifornia City, CA, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote Work – Product Assessments - $25-$45 per hour (No Experience)

Online Consumer Panels AmericaLancaster, California, US
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Data Entry Product Support - No Experience

GLOCPAPalmdale, California
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Work from Home – Product Feedback Support - $25-$45 per hour

GL Cedar Flat, California
$25.00–$45.00 hourly
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market. Show more

 • Promoted

Remote Benefits Advisor (50k-90k per year)

Professional CareersAltadena, California
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Remote Building Code Compliance Expert

Micro1Altadena, California, US
$50.00 hourly
Remote
Full-time

Building Code Compliance Expert.Plan review and blueprint reading.Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and ente... Show more

 • Promoted

Mail Handler - No Experience Required

Postal Jobs ResourcePalmdale, CA, US
Full-time

USPS is actively accepting applications for Mail Handler Assistants nationwide.This position is open to candidates of all experience levels, with comprehensive training provided to help you succeed... Show more

 • Promoted • New!

Leadership Resident

Academy of Creative Technology, Antelope ValleyPalmdale, California, United States
Full-time

The Academy of Creative Technologies, Antelope Valley is a Media and Technology Charter School in Antelope Valley, California for K-12 grades.We are dedicated to providing a dynamic and innovative ... Show more

 • Promoted

Remote Sales - No Experience Needed - Earn Big, Live Free

Capistrano AgencyPalmdale, CA, US
$5,000.00 monthly
Remote
Full-time +1
Quick Apply

Are you looking for a career that offers financial freedom, flexibility, and unlimited earning potential —all while helping others? ** Meet Tony Capistrano.Equity Partner, Senior Vice Preside... Show more

Customs and Border Protection Officer (CBPO) - Entry Level New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionAltadena, CA, US
Full-time

Customs and Border Protection Officer (CBPO) .Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of... Show more

 • Promoted

Dollar Tree - Sales Floor Associate - No Experience Required

Dollar treeAltadena, CA, United States
Full-time +1

Dollar Tree is seeking Sales Floor Associates to assist with stocking merchandise, organizing shelves, and supporting daily store operations.Sales Floor Associates are responsible for unloading del... Show more

 • Promoted

Sales Representative ($1k - $3k+ Weekly OTE) - No Experience Necessary!

Momentum MarketingLancaster, California, US
$2,500.00 weekly
Full-time

Entry-Level Sales Representative.Uncapped Earnings | Up to $2,500+ Weekly | No Experience Required.Our residential pest control division is growing rapidly, and we’re seeking .Through industry-lead... Show more

Travel Rad Tech - $1096 / Week

Cynet HealthLancaster, CA, US
Full-time

Cynet Health is seeking an experienced Rad Tech for an exciting Travel Allied job in Lancaster, CA.Shift: 3x8 hr days Start Date: 06/15/2026 Duration: 27 weeks Pay: $1096 / Week.Ranked #5 Best Trav... Show more

 • Promoted

Customer Service Representative - Remote - 50k-60k/Year

Spade Recruiting USACedar Flat, California
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Waitstaff - No Experience Required

Atria Senior Living Group, Inc.Palmdale, CA, United States
Full-time +1

Responsibilities What you will do as a Waitstaff * Set and clear tables, take residents' dining orders, and provide the highest level of customer service.Review menus with residents and acquaint ... Show more

 • Promoted

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Lancaster, California
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

OCEANO

US NavyAltadena, CA, US
Full-time

Oceanography (OCEANO) Officers, also called METOC, are the Navy's geophysical experts who understand and apply all facets of meteorology, oceanography, hydrography, bathymetry, geophysics, and prec... Show more