Epic Ambulatory Analyst

We are seeking a skilled Epic Community Connect Analyst with a strong background in EpicCare Ambulatory build, implementation, and support. The ideal candidate will have a blend of technical Epic skills and clinical workflow understanding, with a proactive approach and strong customer service mindset.


Key Responsibilities:

• Build, configure, and maintain EpicCare Ambulatory within the Epic Community Connect environment.
  
  
• Collaborate with clinical and IT teams to support the implementation and optimization of Epic applications.
  
  
• Develop and support reports, dashboards, and SlicerDicer tools to meet clinical and operational needs.
  
  
• Assess and manage user security roles and permissions based on clinical workflows.
  
  
• Utilize ServiceNow for issue tracking, incident management, and change control.
  
  
• Provide end-user support, training, and troubleshooting as needed.
  
  
• Independently manage tasks and take initiative in identifying and solving system-related issues.
  
  

Must-Have Skills:

• 2+ years of Epic Community Connect – EpicCare Ambulatory build experience
  
  
• 2+ years of Epic implementation and support experience
  
  
• Knowledge of Reporting Workbench, SlicerDicer, Dashboards
  
  
• Understanding of security assessment and end-user role design
  
  
• Experience with ServiceNow
  
  
• Strong customer service skills and ability to work independently
  
  

Required Certifications:

• EpicCare Ambulatory
  
  
• Analysis of Clinical Tools and Reporting Badge
  
  
• Healthy Planet & Registries
  
  
• Regulatory Reporting (MIPS) Badges
  
  

Preferred Qualifications:

• Clinical background such as Medical Assistant (MA), Registered Nurse (RN), or Licensed Practical Nurse (LPN)
  
  
• Experience working directly in clinical environments and understanding of day-to-day workflows
  
  
• Strong communication and cross-functional collaboration skills

This is a remote position.