Processing Clerk

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring:

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Job Description

Maintain all site activities ensuring customer satisfaction in all areas of responsibility to include, but not limited to Mail Services, Copy, Print and Scan, Shipping, Receiving, Hospitality, Managed Print Services.

Take direction from Team Lead and complete tasks as assigned

Communicate effectively with Team Lead and report any issues in a timely manner

Communicate effectively with client verbally and via email when discussing work product

Ensure complete customer satisfaction, use of proper work instructions, adherence to Scope of Services, cross-training.

Ability to multi task and complete multiple projects at one time

Lift heavy boxes, files or paper when needed

Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

Consistently adhere to business procedure guidelines

Adhere to all safety procedures and company policies

Ensure quality maintenance of all logs and reporting documentation; attention to detail

Participate in cross-training and perform other duties as needed

Operating mailing, copy or print equipment

Facilitate shipping & receiving needs of the client

Handle time-sensitive material like confidential, urgent packages

Complete setups and breakdown of conference rooms

Make coffee, tea when needed.

Keep kitchens, coffee bars and refrigerators stocked and clean

Process city courier deliveries when needed

Process letters and packages using web based courier services

Perform other tasks as necessary or assigned

Communicate effectively person to person and via email

Be on time

Ensure requests are completed in a timely manner

Pay attention to detail

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with , , , or We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.