The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 02498 Frisco TX
Motor Coach Industries (“MCI”) is North America’s public and private market motor coach leader, offering the all-time best-selling luxury motor coaches and workhorse commuter coaches, and brand new...[internal_linking.show_more]
Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience.At Apple, we believe inclusion is a shared res...[internal_linking.show_more]
McKinney Collision Location: 2151 Wilmeth Rd, McKinney, Texas 75071 Summary: Responsible for identifying and documenting necessary body repair work for customers.Responsible for scheduling body wor...[internal_linking.show_more]
We are seeking an experienced Data Center Critical Mechanical specialist to lead mechanical systems management in our data center facilities.This role is pivotal in ensuring the continuous, efficie...[internal_linking.show_more]
Weekly Pay w/ Benefits Offered Shift Available : Monday - Friday 6:30a - 3:30p w/ 1 hour lunch We are seeking a reliable and detail-oriented Parts Specialist to manage inventory, order and track pa...[internal_linking.show_more]
Delivery Specialists are responsible for managing incoming driver calls and issues that occur on the day of delivery.They are the primary point of contact for addressing any queries or concerns rel...[internal_linking.show_more]
Logistics Specialist Pay Rate: $26.W 2 Summary: Location: Trevose, PA Duration: 14+ Month Contract ONSITE Responsibilities: Coordinate deployment of materials into e-commerce warehouse to ensure cu...[internal_linking.show_more]
Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and techno...[internal_linking.show_more]
Must reside in the state(s) specified above.This position is only open to residents in the state(s) specified above.Bachelor's degree in business or a related area.Proficiency in Microsoft Excel, P...[internal_linking.show_more]
Electronic Payments Specialist.Full Time, Permanent Opportunity (Hybrid, must be local to Plano, TX).Catalyst is igniting change and unlocking new possibilities for credit unions and the members th...[internal_linking.show_more]
At IPS, we're all about exceptional service and exceptional people.We're looking for a passionate Lead Parts Technician who takes pride in their craft and wants to have a meaningful impact.You'll g...[internal_linking.show_more]
Base salary starting at $48,000 annually, plus 5% performance-based monthly bonus incentive.This role is full-time, in-office in Plano, Texas.Factory-Match Replacement Seat Covers and Foam Cushions...[internal_linking.show_more]
DSV - Global transport and logistics.In 1976, ten independent hauliers joined forces and founded DSV in Denmark.Since then, DSV has evolved to become the world's 3rd largest supplier of global solu...[internal_linking.show_more]
Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options.Headquartered in Baltimore, Mariner Finance operates coast-to-coas...[internal_linking.show_more]
Hyundai of Dallas is hiring a Parts Counter Consultant!.Help customers and technicians find and order the right parts.You'll handle inventory, process sales, answer phones, and order items we don't...[internal_linking.show_more]
Shift: Sunday - Wednesday 6am - 6pm Sunday - Wednesday 6pm - 6am Wednesday - Saturday 6am - 6pm Wednesday - Saturday 6pm - 6am Compensation: $21/hr JOB SUMMARY Load planning and logistics coordinat...[internal_linking.show_more]
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE (https://www.Join Our Community of Food People!.Supports the Area Merchandising function by addre...[internal_linking.show_more]
Catalog Specialist New Service Parts (NSP).The Catalog Specialist New Service Parts (NSP) is responsible for managing and maintaining accurate product and application data for new service parts wit...[internal_linking.show_more]
