Description
The ideal customer relationship coordinator (CRC) leads and executes store customer relationship initiatives and programs through subject matter expertise, collaboration, and influence. Partners with various levels of the pyramid to drive successful business outcomes. The CRC interacts with our very best customers for every location, ensuring they are connected to the right salespeople and resources to drive exceptional experiences.
A day in the life…
Directly execute Get Connected program, Megalist outreach, and other outreach lists
Self-motivated and driven to achieve appointment goals and sales results from lists
Actively seeks to increase business through email and phone outreach
Decision makers on procedure to offer customers best personalized experience
Book appointments for customers to work with sellers through BLVD requests or list contact
Partner with Store Managers in bringing customer initiatives to life in the stores
Support Department Managers and sellers in driving their business and sales results by coordinating customer appointments during event and non-event times
Work in store 5 days a week including Saturday
You own this if you have…
Customer facing experience; selling to customers, wardrobing & building a repeat business
Ability to work independently and effectively
Proven communication and interpersonal skills
Ability to drive the execution and completion of deliverables/initiatives on time and with appropriate rigor & urgency
Expertise in Excel, Outlook, BLVD, DYB & Tableau reporting
Exemplary verbal and written communication skills
Capable of persuading customers to book appointments over the phone
Strong organization and follow-through skills
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Customer Relationship Coordinator - Fashion Island • Newport Beach CA
Delta Hotels by Marriott Anaheim is searching for a talented and motivated Sales Coordinator.Our ideal candidate is self-driven, punctual, and reliable.Great position for a Front Office team membe... Show more
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems.A day in the life… * Assist customers with a variety of transactions through a seamless an... Show more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more
As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to pr... Show more
Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions.Macy's 4th of July Fireworks, and the wonder of... Show more
Retail Sales Associate - Fashion Island.Part time 1071 Newport Center Drive, Newport Beach, CA, US 92660-6945.For the past 25 years, we've committed ourselves and our brand to a single aim: to empo... Show more
Membership Coordinator Job Description StretchLab is seeking a high energy, passion filled and sales motivated Membership Coordinator who is fitness minded and has a love for community and for our ... Show more
Requisition Number: 223090 Job Description The Customer Experience Coordinator provides outstanding customer service to both our internal partners and our customers through various activities usi... Show more
The Customer Service Coordinator supports the Customer Service team through high-volume administrative coordination, customer follow-up activities, and order management support.This role is respons... Show more
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prior... Show more
Operations Associate (Part-Time) - Fashion Island.Newport Beach, California, United States.It's at the core of why we do what we do at ALOit's our calling.Because mindful movement in the studio lea... Show more
TravisMathew is a premium apparel brand that exists because we seized an opportunityand we're inviting you to take yours.Back in 2007, we saw there weren't many companies whose clothing bridged the... Show more
Newport Beach, California, United States.Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company direct... Show more
Patient Care Coordinator: Understands automobiles by studying characteristics, capabilities... Show more
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop wor... Show more
StretchLab is seeking a high energy, passion filled and sales motivated Membership Coordinator who is fitness minded and has a love for community and for our brand at our studio at the Seacliff Vil... Show more
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers.In supporting our retail locations across the country ... Show more
Nordstrom Beauty Counter Manager.In the Nordstrom Beauty Department, we strive to make our customers feel their best.As a member of the Beauty community, you'll create personalized beauty experienc... Show more
X-Ray security inspection systems, dedicated since 2002 to making the world safer through advanced screening technology.Our systems protect critical infrastructure in over 150 countries, serving ai... Show more
We are a busy plastic surgery and aesthetic medicine practice in Newport Beach seeking a polished, patient-focused Patient Care Coordinator to join our team.This is a front-facing role at the heart... Show more
