Job Summary:
Under the general guidance of the Financial Collections Manager, the Patient Accounts Collection Specialist is responsible for making effective contact with patients with delinquent self-pay balances, establishing payment plans and reviewing applications for financial assistance. Reviews delinquent accounts and determines strategy for contact based on stratified population of open accounts. This position may work closely with staff within the Office of the Attorney General and within Fiscal Services. Contributes to the process of developing new policies affecting the collection of self-pay accounts and Financial Assistance Program at the Hospital.
Minimum Qualifications:
Associates degree in Business, Finance, Accounting or related field and a minimum of two years collections, accounting or financial experience or equivalent combination of education and experience, plus excellent written/oral communication, analytical and organizational skills required.
Preferred Qualifications:
Prior experience in a healthcare environment preferred but not required. Knowledge of billing practices and federal/state regulations regarding bad debt collection preferred.
Work Days:
Monday-Friday days
Patient Accounts Collection Specialist • Syracuse
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