Compensation Pay Range:
$16.00 - $22.00The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 06158 Chino Hills CA
Disabled veteran A veteran who served on active duty in the U.Secretary of Veterans Affairs, or was discharged or released from active duty because of a service-connected disability Recently separa... Show more
Ultimate Staffing Services is actively seeking a dedicated Parts Planner to join their client's team in California.This role is crucial in ensuring the seamless planning and replenishment of materi... Show more
Parts Operations & Communications Specialist - Temporary Position.Location: Irvine, CA, US, 92606.This is a temporary full-time position expected to last approximately six (6) months.There may be a... Show more
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services.... Show more
Customer Service Parts Coordinator.At Ryder, our most important competitive advantage is our people.As a Parts Coordinator, you'll be part of a dynamic team, equipped to succeed and empowered to de... Show more
Sales Process And Support Specialist.CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare mome... Show more
We are seeking a highly experienced and driven.This role requires an individual with a strong technical background, a keen financial acumen, and excellent collaboration skills across various functi... Show more
Senior Analyst - Parts Logistics.Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.Glovis America makes every eff... Show more
Are you passionate about connecting with people? Does the latest technology excite you? If so, this part-time Meta Sales Specialist Floater role at your nearby retailer would be perfect for you! In... Show more
Location Ontario, CA Pay Rate: $21.Shift With Staffmark, you're more than an employee filling a Inventory Control Specialist role you're a respected team member from day one.Find more than a job w... Show more
Coordinate daily pickup schedules and support dispatch operations.Monitor pickup SLA performance and follow up on delayed or failed pickups.Communicate with drivers and customers regarding pickup s... Show more
Merchandising Operations Specialist.United States of America - Irvine, California; United States of America - Perris, California.The Merchandising Operations Specialist supports execution of mercha... Show more
Parts & Accessories Sales Operations & Communications Lead.Job Category: Sales Support Operations Requisition Number: PARTS002434.Full-Time On-site KMC Foothill Ranch Foothill Ranch, CA 92610, USA.... Show more
Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 60 years.With world-class machinery backed by an experienced and responsive support team, e... Show more
ITT Aerospace Products Position.Reporting to Senior Product Management Lead for Aerospace Products, the successful candidate will support technical, pricing, and marketing related deliverables for ... Show more
As a Quotations Specialist, you will handle the quotations process from the time you receive the request to the time you submit the quote to the customer.You will communicate with Graybar sales rep... Show more
Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business.SUBJECT MATTER EXPERTS specializing in sec... Show more
Pinnacle Claims Management Job Opportunity.If you're looking for a career that provides affordable health benefit solutions to the people who support some of the most vital industries, we're lookin... Show more
Join Premium Retail Services as a Merchandising Specialist, where you'll bring top brands to life in stores across your community.Represent hundreds of beloved brands across multiple retail locatio... Show more
Does this position interest you? You should apply even if you don't match every single requirement! We're known as an auto glass company.That's the focus of what we do.But beyond the glass, we're ... Show more
