Talent.com
Ross Stores
Store Protection SpecialistRoss Stores • Surprise, Arizona
Store Protection Specialist

Store Protection Specialist

Ross Stores • Surprise, Arizona
30+ days ago
Job type
  • Full-time
Job description
Store Protection Specialist-(08448003PL0526)

Description

GENERAL PURPOSE:This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
Developing Great Teams & Partnerships:
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
Mitigating Theft & Fraud:
  • Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Minimizing Operational Shortage:
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention/security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.
PHYSICAL REQUIREMENTS/ADA:
  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Create a job alert for this search

Store Protection Specialist • Surprise, Arizona

Similar jobs

Customs and Border Protection Officer (CBPO) - Experienced New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionSun City, AZ, US
Full-time

Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high... Show more

 • Promoted

Asset Protection Associate

WalmartPeoria, AZ, United States

WM Supercenter #3896 21655 N Lake Pleasant Pkwy Peoria, AZ 85382-7436 CP-3896-9004.Shift may start between 8:00am - 11:00am Shift may start between 1:00pm - 4:00pm.This role focuses on the safety a... Show more

 • Promoted

Retail Shortage Control - Part Time

BurlingtonAvondale, AZ, United States
Part-time

Join our team as a **Shortage Control Associate** and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role ... Show more

 • Promoted

P/T Retail Store Associate - Westgate, 6296, Glendale, AZ

AdidasGlendale, AZ, United States
Part-time

At adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create... Show more

 • Promoted

Retail Store Manager - 3716

FirstCash, Inc.Goodyear, AZ, United States
Full-time

We are currently looking for the right Retail Store Manager to join our Team!.In addition to the hourly rate our Retail Store Managers can earn a very lucrative monthly bonus, contributing to a maj... Show more

 • Promoted

Assistant Store Manager - Spirit

Spencer Gifts - Spirit HalloweenGoodyear, AZ, US
$17.25 hourly
Full-time

Benefits include: Arizona Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications.The Assistant Store Manag... Show more

 • Promoted

Remote Building Code Compliance Expert

Micro1Goodyear, Arizona, US
$50.00 hourly
Remote
Full-time

Building Code Compliance Expert.Plan review and blueprint reading.Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and ente... Show more

 • Promoted

PT Center Store Associate

Food LionWestgate, VA, United States
Full-time

At Food Lion, Associates are the most important assets to our organization.We want associates to have meaningful careers full of variety and challenges.Each associate contributes to the overall suc... Show more

 • Promoted

Store Manager - Spirit

Spencer Gifts - Spirit HalloweenGoodyear, AZ, US
$20.50 hourly
Full-time

Benefits include: Arizona Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program.All Bonus and Pay Programs subject to qualifications.The Store Manager oversees and is... Show more

 • Promoted

Sales Store Checker

US Department of WarLitchfield Park, AZ, United States
Full-time

Operating an electronic checkout system, making change, and verifying the change fund and amount of currency received during an assigned shift.Managing change machines and ensuring proper amounts o... Show more

 • Promoted

Store Associate

US Department of WarLitchfield Park, AZ, United States
Full-time

The duties and responsibilities for this position include:.Assisting customers by answering questions such as item price or location, and handling bulky/heavy items.Operating an electronic checkout... Show more

 • Promoted

Store Lead

Tailored BrandsEl Mirage, AZ, United States
Full-time

As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment,... Show more

 • Promoted

Customs and Border Protection Officer (CBPO) - Entry Level New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionSun City, AZ, US
Full-time

Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement anexceptional opportunity to work with an elite team of highl... Show more

 • Promoted

Store Associate

US Government JobsLitchfield Park, AZ, United States
Full-time

Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties ... Show more

 • Promoted

Retail Keyholder (Store 3378)

GameStopGoodyear, AZ, United States
Full-time

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading global retailer of video games, electronics, a... Show more

 • Promoted

Safety Manager

3Z BrandsGlendale, AZ, United States
Full-time

Bi-lingual in English and Spanish required.Z Brands is a dynamic and growing company uniquely positioned as both a manufacturer and wholesaler, and retailer, giving us a strategic advantage in the ... Show more

 • Promoted

Loss Prevention Clerk

Costco Wholesale CorporationAvondale, AZ, United States
Full-time

California applicants: Please click here to review the Costco Applicant Privacy Notice.The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist.Th... Show more

 • Promoted

Assistant Store Leader

KrogerAvondale, AZ, United States
Part-time

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources.Perform scheduling, security, mainte... Show more

 • Promoted

Store Assistant Manager

Circle KTolleson, AZ, United States
Full-time

We want you to join our team as an Assistant Manager.If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management look no further.As an assistan... Show more

 • Promoted

Store Support

Home Depot (Retail)Avondale, AZ, United States
Full-time

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin... Show more