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Genuine Home Care Agency
OFFICE MANAGERGenuine Home Care Agency • Denver, CO, US
OFFICE MANAGER

OFFICE MANAGER

Genuine Home Care Agency • Denver, CO, US
30+ days ago
Job type
  • Full-time
Job description

Benefits:

  • Health insurance
  • Paid time off



Office Manager Responsibilities – Non-Medical Home Care


  • Oversee daily office operations and administrative workflow
  • Manage caregiver schedules and client service calendars
  • Coordinate client intake, onboarding, and service setup
  • Maintain employee files, client records, and compliance documentation
  • Assist with caregiver recruitment, onboarding, and orientation
  • Monitor caregiver attendance, call-offs, and shift coverage
  • Process payroll, timesheets, and billing/invoicing
  • Handle phone calls, emails, and client/caregiver inquiries
  • Ensure licensing, insurance, and regulatory requirements remain current
  • Maintain policies, procedures, and office systems
  • Support marketing/referral follow-up and community outreach efforts
  • Track KPIs such as client hours, caregiver utilization, and retention
  • Order office supplies and manage vendor relationships
  • Prepare reports for ownership/management
  • Help resolve client complaints and caregiver performance issues
  • Coordinate with case managers, families, and healthcare professionals as needed


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OFFICE MANAGER • Denver, CO, US

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