Auto Field Adjuster
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
The Auto Field Adjuster is responsible for working in the field to assess vehicle damage, conduct on-site inspections, and accurately document losses. This role includes writing repair estimates in accordance with company guidelines, taking detailed photographs of vehicle damage, and managing the full estimating process, including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently, maintains thorough documentation, and communicates clearly with customers and partners. A strong focus on exceptional customer service is essential, ensuring customers are informed and supported throughout the claims process.
We are seeking an Auto Field Adjuster with prior experience in an auto field appraisal or estimating role. The ideal candidate will reside within a 20-mile radius of downtown Los Angeles, CA, and bring hands-on experience handling initial and supplemental estimates, as well as repair negotiations. Proficiency in industry-standard estimating software such as CCC, Audatex, or Mitchell is desirable. This role demands strong field assessment skills, attention to detail, and the ability to work independently while delivering accurate estimates and exceptional customer service.
Key Responsibilities
Interprets regulatory compliance and fair claims practices
Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
Builds mastered relationships with both internal and external customers
Supervisory Responsibilities
This job does not have supervisory duties.
Skills: Auto Body Repair, Auto Collision Repair, Automotive Repair, CCC ONE, Estimatics, Negotiation, Organizing, Prioritization, Written Communication
Compensation: Field Adjuster Cons I: $26.49 37.50/hour; Field Adjuster Cons II: $28.03 39.42/hour; Field Adjuster Sr. Cons I: $35.82 45.58/hour. Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.
Joining our team isn't just a job it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.