Benefits: - 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Paid time off
Dillman & Dillman, LLC dba 3D Claim Solutions
3dclaim.com
Job Summary The Administrative & Claims Support Coordinator provides comprehensive administrative, claims, financial, and backend support to ensure smooth daily operations and efficient claim handling. This role is essential in managing documentation, coordinating schedules, supporting claim file setup and processing, and assisting with finance and compliance-related tasks. The ideal candidate is highly organized, detail-oriented, and comfortable working across multiple functional areas in a fast-paced environment. We are looking for an autonomous problem-solver to support the day-to-day operations of a growing business.
Key ResponsibilitiesAdministrative & Office Support
- Manage mail, document control, and shared communications
- Coordinate calendars, meetings, agendas, travel, and internal events
- Serve as primary call handler and office operations support
- Maintain office supplies, equipment, and general upkeep
- Track deadlines and assist members with HR documentation and compliance
Claims Administration Support
- Manage lead data, client intake, contracts, and onboarding documentation
- Open, maintain, and organize claim files, deadlines, and required notices
- Upload and manage claim documentation data
- Support document collection and claim packet assembly
- Prepare, proofread, and format correspondence
- Assist in the coordination of vendor scheduling, inspections, and compliance requests
- Set up clients with claim payment processing
- Assist with claim call‑ins and third‑party documentation requests
Finance & Accounting Support
- Create and maintain invoice templates and assist with payment tracking
- Assist with payroll processing for hourly staff and contractors
- Reconcile expense reports and assist in processing employee reimbursements
- Assist with payroll administration and benefits‑related documentation
- Support compliance and reporting for 401(k), 1099, W‑9, and year‑end tax documentation
Backend & Special Projects
- Track and manage professional licenses and related requirements
- Support employee and contractor onboarding processes
- Assist with basic social media support when required
- Provide general backend and operational support as needed (ad hoc)
Required Qualifications - Proven experience in administrative, operations, or support roles
- Strong organizational and document management skills
- Excellent written and verbal communication skills
- High attention to detail and ability to manage multiple priorities
- Proficiency in office productivity tools and document management systems
- Ability to handle confidential information with professionalism
- Flexibility to work in a changing environment
Preferred Qualifications - Experience in property insurance, claims, legal, construction, or professional services environments a plus
- Experience coordinating vendors or external service providers
- Basic accounting, payroll, or bookkeeping support experience
Work Environment & Expectations - Fast-paced, deadline-driven environment
- Collaborative team setting
- May require occasional flexibility in hours based on claim volume or critical deadlines
Compensation & Benefits Compensation Range:
$22 – $37/hour
This range represents the good‑faith wage range the Company anticipates relying upon when setting compensation for this position and may be based on internal pay scales, comparable roles, or budgeted amounts. Final compensation will be determined based on factors such as experience, qualifications, skills, and internal equity.
- Full-time/Part-Time applications will both be considered
- Hybrid (in-office/WFH) options may be available
Incentive Compensation:
Eligible for bonus, which may be performance‑based or company-based and subject to applicable terms. Incentive compensation is not guaranteed.
Benefits Overview:
The Company offers a comprehensive benefits package, which may include:
- 401k matching
- Paid time off and paid holidays
- Sick leave and other paid or unpaid leave as required by law
- Additional fringe benefits and allowances, as applicable
Pay Transparency Notice:
In accordance with Connecticut law, applicants and employees may request the wage range and a general description of benefits for this position at any time, and such information will be provided prior to or at the time of an offer of compensation. The Company does not inquire into or rely upon an applicant’s wage history when determining compensation.
Equal Opportunity StatementDillman & Dillman, LLC dba 3D Claim Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, disability, or any other protected status.
Flexible work from home options available.
