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Client manager Jobs in Washington, DC

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Client manager • washington dc

Last updated: 2 days ago

Client Manager

Air Sea Packing GroupLandover, Maryland, United States
Full-time
Quick Apply

If you’re looking to grow in the world of art, furniture and fine art logistics and you have a passion for it, then we may have the perfect role for you!.We are seeking a talented and driven Client...Show more

Client Service Manager II

ChaseWashington, DC, United States
Full-time

Client Service Delivery Associate I.Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences.As a Client Service Manager I...Show more

Client Manager, Business Insurance

Mercer FranceMc Lean, VA, United States
Permanent

Client Manager, Business Insurance.Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and indiv...Show more

Client Relationship Manager

PrometricWashington, DC, United States
Full-time

The K-12 Client Relationship Manager serves as a dedicated client champion and trusted advisor, responsible for building strong, enduring partnerships that drive client satisfaction, retention, and...Show more

Sr. Manager, Operations - Client Accounts

RR DonnelleyWashington, District of Columbia, United States
Full-time

Manager, Operations - Client Accounts is an operations leader who will communicate a vision for how Williams Lea best serves our clients across national or multiple service offerings, and who empow...Show more

Client Success Manager

AbrigoWashington, DC, United States
Full-time

We provide technology that community financial institutions use to manage risk and drive growth.Our solutions automate key processes from anti-money laundering to fraud detection to CECL readiness ...Show more

Client Manager - Automotive

BSIWashington, DC, United States
Full-time

Responsible for delivering BSI's audit services to assigned clients in accordance with all BSI, scheme and regulatory requirements to assure timely, cost effective service delivery that assures sat...Show more

Client Success Manager

TradeJobsWorkForce22201 Arlington, VA, US
Full-time

Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retentio...Show more

 • Promoted

Manager, Client Retention Strategy

GartnerArlington, VA
Full-time

Locations: Fort Myers, FL Irving, TX, Stamford, CT or Arlington, VA.The Global Retention Programs team are experts in ensuring that Gartner’s largest clients retain and grow their business with the...Show more

Client Relations Manager

AristotleWashington, DC, US
Full-time
Quick Apply

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients.The Client Rela...Show more

Client Manager, Business Insurance

Oliver Wyman, LLCMc Lean, VA, United States
Permanent

Client Manager, Business Insurance.Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.The industry's brightest talent drive ...Show more

Private Client Services Tax Manager

WithumMc Lean, VA, United States
Full-time

Private Client Services Tax Manager.Withum is a place where talent thrives - where who you are matters.It's a place of endless opportunities for growth.A place where entrepreneurial energy plus inc...Show more

Client Manager, Business Insurance

Marsh & McLennanMc Lean, VA, United States
Permanent

Client Manager, Business Insurance.Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and indiv...Show more

Senior Client Account Manager

Ryde Technologies, LLCAlexandria, VA, United States
Full-time

We are seeking a Senior Client Account Manager to support our client's Middle Market Commercial Lines team.This role is responsible for the day-to-day servicing, retention, and support of a portfol...Show more

Sr. Manager, Operations - Client Accounts

R.R. DonnelleyWashington, DC, US
Full-time

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions.We specialize in delivering skilled adm...Show more

Client Services Manager

i360Arlington, US
Full-time

Your Job i360 is seeking a Client Services Manager to help maintain and support current i360 clients and assist in growing new business by driving the new client onboarding process.The ideal candid...Show more

Client Service Manager, BGOV

Bloomberg Industry GroupArlington, VA, United States
Full-time

Manages engagement efforts and supports select customer accounts to drive greater customer satisfaction and utilization of assigned products to maximize customer retention.Provides account training...Show more

Client Services Manager Associate

Family & Nursing Care - CorporateSilver Spring, MD, US
Full-time

We are a growing home care company seeking a.Client Services Manager Associate.This role is responsible for delivering exceptional customer service while building and maintaining strong relationshi...Show more

Acuity Politics: Compliance Client Manager

ArenaWashington, DC, United States
Full-time +1

Acuity Politics was founded by Josie Olsen, John Roberson, and Shayne Thoman after the 2024 election.Our mission is to provide our clients peace of mind by guiding them through the intricate world ...Show more

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Client Manager

Client Manager

Air Sea Packing GroupLandover, Maryland, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
If you’re looking to grow in the world of art, furniture and fine art logistics and you have a passion for it, then we may have the perfect role for you!

We are seeking a talented and driven Client Manager to join our organization. The ideal candidate will be a dynamic professional with flawless attention to detail, excellent communication, and project management skills along with the ability to provide world-class service to our exclusive clientele. The ideal candidate must understand exceptional customer service and must have a track-record exuding such understanding.

The role is ideal for those who have a passion for engaging and listening to clients to understand their needs, life events and logistics aspirations. As a Client Manager, you’ll foster relationships with clients to fully understand their priorities, identify and recommend solutions to help clients achieve their goals. You will coordinate internal and external resources across teams and within our Customer Relationship Management system. Additionally managing projects and providing guidance to other members of the Client Services team for all aspects of the job from; International shipping compliance and regulations; planning and pricing through execution; ensuring successful delivery of services, as well as ensuring client services engagements/activities are logged via CRM, where applicable.

Required skills:
  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
  • Collaborates effectively to get things done, building, and nurturing strong relationships.
  • Displays passion, commitment and drive to deliver an experience that clients value.
  • Is confident in identifying solutions for new and existing clients based on their needs.
  • Is comfortable in your ability to actively contact clients by phone.
  • Communicates effectively and confidently and is comfortable engaging all clients.
  • Has the ability to learn and adapt to new information and technology platforms.
  • Applies strong critical thinking and problem-solving skills to meet clients’ needs.
  • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
  • Efficiently manage your time and capacity.

Duties & Responsibilities:
  • Create/generate all project documentation and work with internal departments and external vendors to execute service requests while ensuring timely and successful completion of projects.
  • Coordinate the delivery/pick-up of customer property in collaboration with Specialists, Customer Service and Warehouse personnel using vendors, common carriers and local delivery.
  • Utilize a consultative approach to develop an estimate addressing the client’s business needs.
  • Ensure estimates, work orders, and invoices are clear and accurate and that they capture all services provided in chronological order.
  • Create and review invoices for accuracy and ensure invoices are approved in a timely manner.
  • Develop relationships with shipping vendors. Obtain and compare quotes from several vendors and compare them with the cost of in-house resources.
  • Troubleshoot problematic shipments and research missing inventory.
  • Review and approve all freight invoices.
  • Assist with commercial invoices for exports and imports.
  • Monitor e-mail communication and respond accordingly and timely.
  • Provide general customer service including answering phones and directing clients and calls.

Desired experience:
  • Experience coordinating major domestic and international consolidations including courier supervision.
  • Experience managing complex and large-scale projects within a premium market (planning, pricing, execution, and follow-up) to ensure the client receives an exceptional service experience.
  • Experience contributing to the client services culture within an organization.
  • Must have a minimum of 2 years in project management or international shipping coordination role.
  • Must have a minimum of four years of experience in logistics, transportation, or distribution.
  • Must be extremely detail-oriented and respect time management principles with the ability to multi-task and provide world-class customer service while handling high volumes at a fast pace.
  • Must be a team player with proven problem-solving and decision-making skills; strong communication skills, both oral and written, are essential.
  • Exceptional diligence and attention to detail as well as resourceful.
  • Must be a strategic thinker.
  • Must be proficient with Microsoft Office, especially Outlook, Excel knowledge a plus.
  • Must be able to lift and carry up to 25 lbs.
  • Must have a strong work ethic with the ability to work independently.

Job Type: Full-time

Salary Range: $50,000.00 - $55,000.00 per year Negotiable DOE

Check us out : https://airseapacking.com/

AirSea Packing Group, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty status as a covered veteran, military status or any other basis prohibited by applicable federal, state and local laws (“Protected Characteristics”). Air-Sea complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.