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Client services manager Jobs in Hampton, VA

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CONVENTION SERVICES MANAGER OEM/HM

Crestline Hotels & ResortsNewport News, VA, United States
Full-time

The Convention Services Manager will plan and manage conferences after the sales booking process in complete.Duties involve coordinating and negotiating meetings/functions, rooms, menus and all rel... Show more

Client Service Manager Business Development (Virginia Market)

Kennedy JenksNewport News, VA, United States
Full-time

Client Service Manager Opportunity.Founded in 1919, KJ has always looked to the future.With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineer... Show more

Dietary Services - Dietitian

AllCare Medical ServicesHampton, Virginia, US
Full-time

Job Title Dietitian Job Summary Seeking a dedicated and experienced Dietitian for a 13-week contract assignment in Hampton, Virginia.This role involves providing comprehensive nutritional care with... Show more

Work From Home - Client Services Associate

Global Elite TexasHampton, Virginia, United States, 23661
Remote
Full-time

Work From Home - Client Services Associate.Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work fro... Show more

INFORMATION TECHNOLOGY MANAGER, CYBER SECURITY SERVICES

Quantum Strides LLCHampton, VA, United States
Full-time

Information Technology Manager, Cyber Security Services.The Manager of Cyber Security Services (CSS) will be hands-on and responsible for management of client's information security and compliance ... Show more

Dietitian Dietary Services

LeaderStatHampton, Virginia, US
Full-time
Quick Apply

The above pay package is an estimate, please contact our team to put together your personalized pay package, as a variety of factors can influence your total pay.Dietitian Dietary Services in Hampt... Show more

Manager of Cyber Security Services

LanceSoftHampton, VA, United States
$109,058.00 yearly
Permanent

Manager Of Cyber Security Services (Css).Duration: Direct Hire Work Hours: Mon Fri 8am 5pm EST Position: Hybrid Salary Range: $109,058 - $141,775.Job Summary: The Manager of Cyber Security Servi... Show more

CONVENTION SERVICES MANAGER OEM/HM

Hotel SperoNewport News, VA, United States
Full-time

The Convention Services Manager will plan and manage conferences after the sales booking process in complete.Duties involve coordinating and negotiating meetings/functions, rooms, menus and all rel... Show more

Patient Services Coordinator

Virginia Oncology AssociatesHampton, Virginia
$17.10 hourly
Full-time

Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders has an exciting opportu... Show more

Environmental Services Supervisor

The Chesapeake - LifeSpireNewport News, VA, US
Full-time

Environmental Services Supervisor.The Chesapeake, a LifeSpire of Virginia Community – Newport News, VA.Environmental Services Supervisor.This is a working supervisor position responsible for direct... Show more

Manager, Care Services

The ALS AssociationHampton Roads, VA, US
Full-time
Quick Apply

The ALS Association is the largest ALS organization in the world.The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network ... Show more

Patient Services Manager

HHSNewport News, VA, United States
Full-time

We're looking for a friendly, compassionate leader to join our culinary team!.Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for a... Show more

Environmental Services - Manager in Training

Healthcare Services GroupNewport News, VA, United States
$19.00 hourly
Full-time

Environmental Services Manager In Training.Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housek... Show more

Information Technology (IT) Manager, Cyber Security Services(CSS)

My3TechHampton, VA, United States
Full-time

Manager Of Cyber Security Services.The Manager of Cyber Security Services (CSS) will be hands-on and responsible for management of HRTs information security and compliance related activities includ... Show more

Client Operations Specialist (Remote)

HTTravelsNewport News, VA, United States
Remote
Full-time
Quick Apply

We are seeking organized, service-oriented professionals to join our team as Client Operations Specialists.This role focuses on supporting day-to-day client operations, coordinating travel-related ... Show more

Director of Client Services

Government JobsHampton, VA, United States
Full-time

The Director of Client Services in the Division of Information Technology (DoIT) is a strategic and results-oriented leader responsible for overseeing a team that provides a comprehensive range of ... Show more

Work From Home - Client Services Associate

AOGarciaHampton, VA, United States
Full-time

Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ... Show more

Client Account Specialist - Remote

Unlock Potential 360Hampton, VA, us
Remote
Full-time

We are in a multi-trillion dollar industry because people need our help.This role focuses on helping clients understand their options and guiding them through the process using a step-by-step pathw... Show more

Work From Home - Client Services Associate

Global EliteHampton, VA, United States
Full-time

Client Service Leadership Opportunity.Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from hom... Show more

Work From Home - Client Services Associate

AO Garcia AgencyHampton, Virginia, United States, 23661
Remote
Full-time

Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ... Show more

People also ask
CONVENTION SERVICES MANAGER OEM/HM

CONVENTION SERVICES MANAGER OEM/HM

Crestline Hotels & ResortsNewport News, VA, United States
10 days ago
Job type
  • Full-time
Job description

Convention Services Manager

The Convention Services Manager will plan and manage conferences after the sales booking process in complete. Duties involve coordinating and negotiating meetings/functions, rooms, menus and all related requirements for large groups, maximizing room and meeting space, revenues and profits while ensuring a quality product.

Key Duties & Responsibilities:

  • Finalize food, beverage, and meeting room set-up requirements after group is turned over to conference services or during the negotiating process as needed
  • Upgrade and upsell menus to achieve highest possible profit
  • Provide weekly projections of banquet sales as related to budgeted sales and seek all upsell opportunities to generate additional revenue
  • Be familiar with department's standard operating procedures and adhere to these guidelines
  • Establish and maintain customer contact at all functions
  • Promote energy conservation and aggressive hospitality programs along with achieving accident prevention goals
  • Be prompt and accurate in completion of assigned projects
  • Finalize BEOs by meeting with and telephoning customers. Once business is booked:
  • Obtain necessary information to complete banquet event orders in Delphi
  • Work closely with sales manager to manage the room block and meeting space
  • Assist in arranging any off premise/outside activities for the client
  • Make transportation arrangements for group as necessary or requested
  • Complete coversheets to inform entire hotel on upcoming groups
  • Call contact after each function to ensure satisfaction. Make appropriate notations in file
  • Follow-up on any comments requiring explanation or adjustments
  • Convention services managers go over all requirements of program with client including:
  • Time of function
  • Type of set
  • Audio/visual requirement
  • Coffee breaks
  • Menu
  • Selection
  • Number of people
  • General administration and reports
  • Making sure files are administratively sound
  • Keeping file activity records updated in Delphi
  • Monthly room reconciliation making sure reservations and sales group rooms information matches
  • Monthly diary audit making sure your personal journal entries are correct and that no tentative dates have passed meetings
  • Weekly sales meetings to bring up any positive or negative experiences of the week
  • Staff/forecast meeting to inform all hotel departments about upcoming groups
  • BEO meeting to go over specifics of each group on a daily basis with appropriate departments

Education and Experience:

  • High school diploma or GED plus at least three (3) years of experience in hotel convention services, sales, or banquet management; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities
  • A bachelor's degree is preferred
  • Must have ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, MICROS, property management system
  • Knowledge of Delphi is preferred, but not required

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.