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Client services manager Jobs in Hampton, VA

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CONVENTION SERVICES MANAGER OEM/HM

Crestline Hotels & ResortsNewport News, VA, United States
Full-time

The Convention Services Manager will plan and manage conferences after the sales booking process in complete.Duties involve coordinating and negotiating meetings/functions, rooms, menus and all rel... Show more

Client Service Manager Business Development (Virginia Market)

Kennedy JenksNewport News, VA, United States
Full-time

Client Service Manager Opportunity.Founded in 1919, KJ has always looked to the future.With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineer... Show more

Fleet Services Coordinator - Sheriff

City of Hampton, VAHampton, VA, United States
Full-time

The purpose of this class is to perform a wide variety of coordination, administrative, and technical support duties related to fleet operations, vehicle maintenance and repairs, and emergency mana... Show more

CONVENTION SERVICES MANAGER OEM/HM

Hotel SperoNewport News, VA, United States
Full-time

The Convention Services Manager will plan and manage conferences after the sales booking process in complete.Duties involve coordinating and negotiating meetings/functions, rooms, menus and all rel... Show more

Manager of Cyber Security Services

LanceSoftHampton, VA, United States
$109,058.00 yearly
Permanent

Manager Of Cyber Security Services (Css).Duration: Direct Hire Work Hours: Mon Fri 8am 5pm EST Position: Hybrid Salary Range: $109,058 - $141,775.Job Summary: The Manager of Cyber Security Servi... Show more

Environmental Services Supervisor

The Chesapeake - LifeSpireNewport News, VA, US
Full-time

Environmental Services Supervisor.The Chesapeake, a LifeSpire of Virginia Community – Newport News, VA.Environmental Services Supervisor.This is a working supervisor position responsible for direct... Show more

Patient Services Coordinator

Virginia Oncology AssociatesHampton, Virginia
$17.10 hourly
Full-time

Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders has an exciting opportu... Show more

Operations Supervisor - Commercial Services

ServiceMaster Commercial Services VANewport News, VA, US
$16.00 hourly
Full-time +1

Day Time or Evening | Part Time or Full Time Opportunites | Site Supervisor or Associate Supersvisor.Our supervisors don't just manage cleaning accounts, they lead teams, build relationships, solve... Show more

Remote Customer Support - Medical Transportation Client

Arise Virtual SolutionsNewport News, Virginia
Remote
Full-time

Work From Home: Support a Medical Transportation Client Through the Arise® Platform.Interested in earning extra income without leaving your home? The Arise® Platform connects you with remote custom... Show more

 • Promoted

Director of Academic Success Services

Virginia Department of Human Resource ManagementNewport News, VA, United States
Full-time

Director of Academic Success Services.Title: Director of Academic Success Services.Agency: Christopher Newport University - Main Campus.Location: Newport News, Virginia.Hiring Range: AP 7, Salary s... Show more

Manager, Care Services

The ALS AssociationHampton Roads, VA, US
Full-time
Quick Apply

The ALS Association is the largest ALS organization in the world.The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network ... Show more

Patient Services Manager

HHSNewport News, VA, United States
Full-time

We're looking for a friendly, compassionate leader to join our culinary team!.Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for a... Show more

Dining Services District Manager

Healthcare Services GroupHampton, VA, United States
$70,000.00 yearly
Full-time

Dining Services District Manager.Join Healthcare Services Group (HCSG) as a Dining Services District Manager, where you will oversee dining services operations across multiple locations.At HCSG, we... Show more

Information Technology (IT) Manager, Cyber Security Services(CSS)

My3TechHampton, VA, United States
Full-time

Manager Of Cyber Security Services.The Manager of Cyber Security Services (CSS) will be hands-on and responsible for management of HRTs information security and compliance related activities includ... Show more

Client Operations Specialist (Remote)

HTTravelsNewport News, VA, United States
Remote
Full-time
Quick Apply

We are seeking organized, service-oriented professionals to join our team as Client Operations Specialists.This role focuses on supporting day-to-day client operations, coordinating travel-related ... Show more

Client Support Specialist (Work From Home)

American Income Life Insurance CompanyNewport News, VA, US
Remote
Full-time
Quick Apply

You’re the kind of person who listens first, explains clearly, and follows through.If that sounds like you, we’d like to meet you.We’re growing a fully remote team and adding peop... Show more

Director of Client Services

Government JobsHampton, VA, United States
Full-time

The Director of Client Services in the Division of Information Technology (DoIT) is a strategic and results-oriented leader responsible for overseeing a team that provides a comprehensive range of ... Show more

Senior Director Clinical Pharmacy Services

Riverside Health SystemNewport News, VA, United States
$181,800.00 yearly
Full-time

Pharmacy Clinical Services Senior Director.Annual Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business ne... Show more

Client Account Specialist - Remote

Unlock Potential 360Hampton, VA, us
Remote
Full-time
Quick Apply

We are in a multi-trillion dollar industry because people need our help.This role focuses on helping clients understand their options and guiding them through the process using a step-by-step pathw... Show more

Cash/Player Services Representative

Rosie’s Gaming Emporium – HamptonHampton, VA, US
Full-time

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s... Show more

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CONVENTION SERVICES MANAGER OEM/HM

CONVENTION SERVICES MANAGER OEM/HM

Crestline Hotels & ResortsNewport News, VA, United States
6 days ago
Job type
  • Full-time
Job description

Convention Services Manager

The Convention Services Manager will plan and manage conferences after the sales booking process in complete. Duties involve coordinating and negotiating meetings/functions, rooms, menus and all related requirements for large groups, maximizing room and meeting space, revenues and profits while ensuring a quality product.

Key Duties & Responsibilities:

  • Finalize food, beverage, and meeting room set-up requirements after group is turned over to conference services or during the negotiating process as needed
  • Upgrade and upsell menus to achieve highest possible profit
  • Provide weekly projections of banquet sales as related to budgeted sales and seek all upsell opportunities to generate additional revenue
  • Be familiar with department's standard operating procedures and adhere to these guidelines
  • Establish and maintain customer contact at all functions
  • Promote energy conservation and aggressive hospitality programs along with achieving accident prevention goals
  • Be prompt and accurate in completion of assigned projects
  • Finalize BEOs by meeting with and telephoning customers. Once business is booked:
  • Obtain necessary information to complete banquet event orders in Delphi
  • Work closely with sales manager to manage the room block and meeting space
  • Assist in arranging any off premise/outside activities for the client
  • Make transportation arrangements for group as necessary or requested
  • Complete coversheets to inform entire hotel on upcoming groups
  • Call contact after each function to ensure satisfaction. Make appropriate notations in file
  • Follow-up on any comments requiring explanation or adjustments
  • Convention services managers go over all requirements of program with client including:
  • Time of function
  • Type of set
  • Audio/visual requirement
  • Coffee breaks
  • Menu
  • Selection
  • Number of people
  • General administration and reports
  • Making sure files are administratively sound
  • Keeping file activity records updated in Delphi
  • Monthly room reconciliation making sure reservations and sales group rooms information matches
  • Monthly diary audit making sure your personal journal entries are correct and that no tentative dates have passed meetings
  • Weekly sales meetings to bring up any positive or negative experiences of the week
  • Staff/forecast meeting to inform all hotel departments about upcoming groups
  • BEO meeting to go over specifics of each group on a daily basis with appropriate departments

Education and Experience:

  • High school diploma or GED plus at least three (3) years of experience in hotel convention services, sales, or banquet management; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities
  • A bachelor's degree is preferred
  • Must have ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, MICROS, property management system
  • Knowledge of Delphi is preferred, but not required

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.