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Client services manager Jobs in Hampton, VA

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Last updated: 2 days ago

CONVENTION SERVICES MANAGER OEM/HM

Crestline Hotels & ResortsNewport News, VA, United States
Full-time

The Convention Services Manager will plan and manage conferences after the sales booking process in complete.Duties involve coordinating and negotiating meetings/functions, rooms, menus and all rel... Show more

Client Service Manager Business Development (Virginia Market)

Kennedy JenksNewport News, VA, United States
Full-time

Client Service Manager Opportunity.Founded in 1919, KJ has always looked to the future.With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineer... Show more

Emergency Services Counselor

Hampton-Newport News Community Services BoardHampton, VA, USA
$62,406.00 yearly
Full-time
Quick Apply

Emergency Services Counselor - License Eligible (LPC or LCSW) Annual Salary: $62,406Work Schedule: Evenings, Weekends, and HolidaysJoin Our TeamThe Hampton-Newport News Community Services Board (H-... Show more

INFORMATION TECHNOLOGY MANAGER, CYBER SECURITY SERVICES

Quantum Strides LLCHampton, VA, United States
Full-time

Information Technology Manager, Cyber Security Services.The Manager of Cyber Security Services (CSS) will be hands-on and responsible for management of client's information security and compliance ... Show more

Client Service Associate

Morgan StanleyNewport News, VA, United States
$33,280.00–$85,000.00 yearly
Full-time

Client Service Associates provide exceptional service to our clients and support Financial Advisor(s)/Private Wealth Advisor(s)/teams on a daily basis.Through regular interactions with clients, ind... Show more

CONVENTION SERVICES MANAGER OEM/HM

Hotel SperoNewport News, VA, United States
Full-time

The Convention Services Manager will plan and manage conferences after the sales booking process in complete.Duties involve coordinating and negotiating meetings/functions, rooms, menus and all rel... Show more

Manager of Cyber Security Services

LanceSoftHampton, VA, United States
$109,058.00 yearly
Permanent

Manager Of Cyber Security Services (Css).Duration: Direct Hire Work Hours: Mon Fri 8am 5pm EST Position: Hybrid Salary Range: $109,058 - $141,775.Job Summary: The Manager of Cyber Security Servi... Show more

Social Services / Case Manager (Child & Family Support Exp)

22nd Century Technologies, Inc. (TSCTI)Newport News, VA, US
Full-time

Job Title: Social Services / Case Manager (Child & Family Support Exp) Duration: 6+ Months Payrate: $ 23.Per Hour On W2 Without Benefits Description: Bachelor's degree in Social Work, Human Service... Show more

 • Promoted

Patient Services Coordinator

Virginia Oncology AssociatesNewport News, Virginia
$17.10 hourly
Full-time

Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders has an exciting opportu... Show more

Environmental Services Supervisor

The Chesapeake - LifeSpireNewport News, VA, US
Full-time

Environmental Services Supervisor.The Chesapeake, a LifeSpire of Virginia Community – Newport News, VA.Environmental Services Supervisor.This is a working supervisor position responsible for direct... Show more

Environmental Services Supervisor

The ChesapeakeNewport News, VA, United States
Full-time

Environmental Services Supervisor.The Chesapeake, a premier Lifespire of Virginia community located in Newport News, Virginia, is seeking an experienced and motivated Environmental Services Supervi... Show more

Design Engineering Services Manager

AmentumHampton, VA, United States
$120,000.00 yearly
Full-time

The successful candidate will join the Engineering Directorate to support the Center Maintenance, Operations, and Engineering Contract (CMOE) located at NASA Langley Research Center.This position w... Show more

Information Technology (IT) Manager, Cyber Security Services (CSS)

AmpcusHampton, VA, United States
Full-time

Information Technology (IT) Manager, Cyber Security Services (CSS).Technology and Business consulting services.We are in search of a highly motivated candidate to join our talented team.Location(s)... Show more

Information Technology (IT) Manager, Cyber Security Services(CSS)

My3TechHampton, VA, United States
Full-time

Manager Of Cyber Security Services.The Manager of Cyber Security Services (CSS) will be hands-on and responsible for management of HRTs information security and compliance related activities includ... Show more

Client Operations Specialist (Remote)

HTTravelsNewport News, VA, United States
Remote
Full-time
Quick Apply

We are seeking organized, service-oriented professionals to join our team as Client Operations Specialists.This role focuses on supporting day-to-day client operations, coordinating travel-related ... Show more

Director of National Strategic Client Services- Employee Benefits

Insurance Office of AmericaNewport News, VA, US
Full-time

Title: Director of National Strategic Client Services – Employee Benefits .Remote, with some required travel (Eastern Time Zone Only).Level-Funded and Self-Funded Plans .Please note: If this positi... Show more

Senior Operations Manager Facility Services

ServiceMaster Commercial Services VANewport News, VA, US
Full-time

Now Hiring: Senior Janitorial Manager – Williamsburg & Hampton Roads.Looking to lead a team where people genuinely care about one another—and where your work makes a real difference every day? ... Show more

Operations Supervisor - Commercial Services

ServiceMasterNewport News, VA, United States
$16.00 hourly
Full-time +1

Day Time or Evening | Part Time or Full Time Opportunities | Site Supervisor or Associate Supervisor Our supervisors don't just manage cleaning accounts, they lead teams, build relationships, solve... Show more

Catering Services Worker

AramarkNewport News, VA, US
Full-time

The Catering Services Worker supports the event operations team in running successful catering orders and events within the location.The Catering Services Worker supports and carries out event set ... Show more

Client Account Specialist - Remote

Unlock Potential 360Hampton, VA, us
Remote
Full-time
Quick Apply

We are in a multi-trillion dollar industry because people need our help.This role focuses on helping clients understand their options and guiding them through the process using a step-by-step pathw... Show more

People also ask
CONVENTION SERVICES MANAGER OEM/HM

CONVENTION SERVICES MANAGER OEM/HM

Crestline Hotels & ResortsNewport News, VA, United States
28 days ago
Job type
  • Full-time
Job description

Convention Services Manager

The Convention Services Manager will plan and manage conferences after the sales booking process in complete. Duties involve coordinating and negotiating meetings/functions, rooms, menus and all related requirements for large groups, maximizing room and meeting space, revenues and profits while ensuring a quality product.

Key Duties & Responsibilities:

  • Finalize food, beverage, and meeting room set-up requirements after group is turned over to conference services or during the negotiating process as needed
  • Upgrade and upsell menus to achieve highest possible profit
  • Provide weekly projections of banquet sales as related to budgeted sales and seek all upsell opportunities to generate additional revenue
  • Be familiar with department's standard operating procedures and adhere to these guidelines
  • Establish and maintain customer contact at all functions
  • Promote energy conservation and aggressive hospitality programs along with achieving accident prevention goals
  • Be prompt and accurate in completion of assigned projects
  • Finalize BEOs by meeting with and telephoning customers. Once business is booked:
  • Obtain necessary information to complete banquet event orders in Delphi
  • Work closely with sales manager to manage the room block and meeting space
  • Assist in arranging any off premise/outside activities for the client
  • Make transportation arrangements for group as necessary or requested
  • Complete coversheets to inform entire hotel on upcoming groups
  • Call contact after each function to ensure satisfaction. Make appropriate notations in file
  • Follow-up on any comments requiring explanation or adjustments
  • Convention services managers go over all requirements of program with client including:
  • Time of function
  • Type of set
  • Audio/visual requirement
  • Coffee breaks
  • Menu
  • Selection
  • Number of people
  • General administration and reports
  • Making sure files are administratively sound
  • Keeping file activity records updated in Delphi
  • Monthly room reconciliation making sure reservations and sales group rooms information matches
  • Monthly diary audit making sure your personal journal entries are correct and that no tentative dates have passed meetings
  • Weekly sales meetings to bring up any positive or negative experiences of the week
  • Staff/forecast meeting to inform all hotel departments about upcoming groups
  • BEO meeting to go over specifics of each group on a daily basis with appropriate departments

Education and Experience:

  • High school diploma or GED plus at least three (3) years of experience in hotel convention services, sales, or banquet management; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities
  • A bachelor's degree is preferred
  • Must have ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, MICROS, property management system
  • Knowledge of Delphi is preferred, but not required

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.