Client services manager Jobs in Modesto, CA

Seasonal Employee Services Scheduler

Position Title: Seasonal Employee Services Scheduler

Reports to: Employee Services Manager

Department: People Operations

Classification: Seasonal, Hourly (Non-Exempt)

Pay: $20.75 21.50 an hour

Stanislaus Mission

To attract quality-oriented restaurateurs with consistently superior tomatoes and olive oil, keep them through legendary service, and invest in talented people who share our dedication to customer success.

The Company

Stanislaus Food Products is a nationally recognized, family-owned company known for crafting the finest Italian-style tomatoes and sauces for top-quality Italian restaurants and pizzerias.

If you take pride in the quality of your work and prefer working on a team of talented individuals who share your passion for excellence, we invite you to apply for this exciting opportunity! This is a Seasonal position located on-site at our Modesto Cannery and Employee Services Building.

In this role, you will handle all daily functions related to Union Employee Services, including scheduling, filing, coordinating and completing documentation, as well as handling employee inquiries as they arise. Delivering strong customer service to our internal customer, our team members, is expected every day.

During our Harvest season, you will be expected to work at least 6 days a week. You will work either Swing or Graveyard shift and support our Cannery scheduling during this time. Our Season runs from Mid-July through end of September but could extend. This role will likely begin in April. During our off season, the regular expected schedule is Monday Friday from approximately 8:00 am - 5 pm.

This position will be primarily responsible to:

• Schedule the Distribution Center and the Cannery following the Union regulations.
• Provide People Operations administration support to union hourly employees for all People Operations functions including customer service in person and over the phone.
• Provide support ahead of our season during our Seasonal Registration as needed.
• Maintain confidentiality and sensitive information with the upmost care.
• Scan employee documentation in HRIS.
• Ensure compliance with federal, state, and local employment laws and regulations at the guidance of the Employee Services Manager.
• Share feedback about the development and maintenance of People Operations policies and procedures.
• Collect, compile, and enter data into computer systems, generate reports, and advise on routine system operations with high accuracy and attention to detail.
• Accurately assist with, prepare and maintain employee records and People Operations documentation.
• Provide excellent customer service especially in complex or high-pressure situations.
• Handle many tasks in a high-paced environment with urgency and professionalism.
• Other duties assigned.

Minimum Qualifications:

• 1 year in entry Human Resources or People Operations role.
• 2-3 years of professional customer/employee service experience.
• 2-3 years of professional experience using Microsoft Suite applications.
• Must be able to work long hours including the weekends during the Harvest Season.
• Strong problem-solving, verbal, written, and interpersonal skills; strong customer service values.
• Able to work independently and work with all levels of management.
• Highly organized and strong prioritization skills.
• Strong attention to detail.
• Strong computer skills to include but not limited to MS Excel, Word, Outlook, PowerPoint, and other computer driven software.
• Bi-lingual in English and Spanish.

Preferred Qualifications:

• Familiarity with UKG.
• Familiarity with scheduling systems: specifically Indeavor.

Physical Requirements:

Rare lifting, carrying, pushing, and/or pulling; rare stooping, kneeling, crouching, and/or crawling; and frequent fine finger dexterity. Generally, the job requires the following percentages of time committed to physical activity: 75% or more sitting, 25% or less walking, and 25% or less standing. The job is performed under rare temperature variations and in an office environment. Unrestricted visual and audio abilities are required for the safety of all employees. The ability to lift up to 25 lbs. is required.

Wellbeing:

• Social Wellness Work Experience, Company Holidays, California Sick Time, and Federal and State Leave of Absences.
• Emotional Wellness Dedicated People Operations Department - our Leaders have an Open Door Policy.
• Financial Wellness Bi-Weekly Pay.
• Nutrition Wellness Access to best-in-class tomato sauce and olive oil products.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.