Cloud • madison wi
Simple IRA Retirement with Match.The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and ... Show more
Bankers' Bank is a fast-growing financial institution with over 1.In addition to specializing in providing correspondent banking products and services to community banks we also provide bank holdin... Show more
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Project details: Certified Cloud Engineer will be responsible for the development, implementation, configuration, support, and maintenance of the organization's hybrid cloud platform (AWS, Azu... Show more
Certified Cloud Engineer will be responsible for the development, implementation, configuration, support, and maintenance of the organization's hybrid cloud platform (AWS, Azure, Google, etc.T... Show more
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Certified Cloud Engineer will be responsible for the development, implementation, configuration, support, and maintenance of the organization's hybrid cloud platform (AWS, Azure, Google, etc.T... Show more
ROLE TITLE</b>: <b>Certified Cloud Engineer</b></li> <li style="margin-left:15px"><b>START / END</b>: 11/16/2026 to 06/30/2027, with the potentia... Show more
Who We AreUPC has been designing and manufacturing retail store fixtures and point-of-purchase displays in Madison, Wisconsin since 1978.We operate out of a 120,000 sq ft facility, and we're family... Show more
MARS Solutions Group is looking for a <b>Certified Cloud Engineer</b>.Our client is a leading state/government agency looking for high-quality talent to make a difference.They are known... Show more
Security and Infrastructure Specialist.Security & Infrastructure Specialist.This role focuses on cybersecurity operations, threat detection, incident response, risk management, and security adm... Show more
This role is open to any candidate in the United States**.Pandata Group is a cloud-first data analytics services firm that builds data-driven communities.Our mission is to create a legacy of impact... Show more
The average salary range is between $ 103,563 and $ 173,168 year , with the average salary hovering around $ 130,842 year .
Benefits:
The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and mobile devices. MacOS and Linux experience is a plus. This position requires at least 5 years of recent IT support experience including extensive use of backup systems, internet and cloud technologies, cybersecurity tools and techniques. A strong commitment to exceptional customer service, professionalism, and teamwork is expected in addition to demonstrated technical aptitude.
Service and Helpdesk Support:
· Monitor cloud and local backup solutions and troubleshoot failures.
· Triage and manage helpdesk tickets, initiate appropriate remedial actions.
· Provide tier 2+ customer support both remotely and on-site.
· Monitor computers and network devices.
Installation, Configuration, and Maintenance:
· Server installation, configuration, and troubleshooting, including SharePoint, Google Workspace, and Synology NAS.
· In-depth Windows computer imaging and configuration, including automated deployment.
· Install, license, configure, and maintain common software packages like MS Office, Adobe, and QuickBooks.
· Support, troubleshoot, and configure standard applications like email clients and web browsers.
· Update operating systems and applications for servers and client workstations.
· Internet domain registration and DNS name server setup including renewals and transfers.
· Install and configure printers, scanners, and other peripherals.
· Perform mobile device setup, app installation, and troubleshooting.
· Provide end user training, coaching, and how-to documentation.
Network design, installation, and support:
· Comprehensive installation, management and troubleshooting of internet gateways, firewalls, routers, and other network devices.
· Advanced network device installation, configuration, and troubleshooting, including VLAN, VPN, and SD-WAN.
· Advanced wireless access point installation, configuration, and troubleshooting, including mesh.
· Internet service deployment and troubleshooting, fiber, coax, static addressing, DNS.
· Intermediate cloud infrastructure, including VPS, S3 storage.
· Intermediate Remote desktop (RDP/RDS) support, including license management and RemoteApp.
· Intermediate IP telephony support and troubleshooting.
Security:
· Monitor endpoint security for detections and updates.
· Configure and troubleshoot various MFA systems, including biometrics.
· Intermediate endpoint management, including malware remediation, vulnerability settings.
· Intermediate Windows security, including BitLocker and Windows Firewall.
Additional Duties:
· Create and maintain procedural and asset documentation.
· Actively participate in project meetings, reviews, and team training.
· Actively look for ways to improve efficiency and reduce manual labor and turn-around time.
· Conduct compliance checks and IT policy audits.
Qualifications:
· Five years of relevant experience.
· Proven technical aptitude.
· Strong customer service skills.
· Strong written and verbal English communication skills.
· CompTIA A+ and Network+ certification or equivalent.
· Ability to manage confidential and private materials with discretion and integrity.
· Willingness to learn and apply company standards.
· Ability to adapt to changing priorities and switch between multiple tasks as needed.
Work Environment:
· Fulltime, day shift, Monday-Friday
· Primarily remote. Some onsite and inhouse work required local candidates.
· After-hours, weekends, and on-call rotation required.
Flexible work from home options available.
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