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Job Description
Job Description
Position Title : Customer Service Coordinator, Resource Center
Company : LHH
Location : St. Cloud, MN
Schedule : Full-Time | Onsite | Monday-Friday, 8 : 30 AM - 4 : 00 PM
Pay : $18-$20 / hr
Employment Type : Temp-to-Hire
LHH is seeking a Customer Service Coordinator for our St. Cloud, MN office. This role is an excellent opportunity to join a collaborative team dedicated to delivering exceptional service and support to our clients.
What You Will Do
As a Customer Service Coordinator, you will play a key role in supporting clients and ensuring an outstanding service experience. Your work will help build client loyalty and contribute to creating the industry's most referable service platform.
- Manage complex or escalated customer and client inquiries.
- Support clients across multiple business functions, including operations, account transfers, and process navigation.
- Assist clients with system use and troubleshooting.
- Meet call-handling expectations and maintain quality standards.
- Accurately document all client interactions in the CRM system.
- Work independently to resolve inquiries without requiring additional assistance.
- Participate in department projects as assigned.
- Provide training support on processes and system navigation.
What You Need to Have
Really Catch Our Eye With
Our Top Performers Share These Traits
Benefits
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an Employee Assistance Program, commuter benefits, and a 401(k) plan.
Paid leave offerings may include Paid Sick Leave (where required), other federally or state-mandated paid leave, and Holiday Pay (upon meeting eligibility criteria).
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, visit :
https : / / www.lhh.com / us / en / candidate -privacy
Qualified applicants with arrest or conviction records will be considered in accordance with applicable federal, state, and local laws, including :
Pay Details : $17.00 to $20.00 per hour
Search managed by : Breanna Hall
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.