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Customer support representative Jobs in Pasadena, CA

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Customer support representative • pasadena ca

Last updated: 2 days ago

Customer Support Representative-III

Abacus Service CorporationLos Angeles, CA
Full-time

Join Our Team in Los Angeles, CA! .Are you ready to be a part of a dynamic team that empowers local economies? At DoorDash, we're expanding into new verticals and enhancing customer experiences.We'...Show more

Customer Support Specialist

Kevidko IncLos Angeles, CA, US
Full-time

In this role, you won’t just follow procedures—you’ll help shape them.As a key liaison between our departments, you’ll play a vital role in ensuring customer satisfaction through phone, email, and ...Show more

Customer Service Representative

Johnson Service GroupEl Monte, CA, US
Full-time
Quick Apply

JSG is hiring a Order Entry Clerk / Customer Service Representative for a TEMP-HIRE position in El Monte, CA!.Must be able to work every other Saturday.The Customer Service Representative is expect...Show more

Customer Service Representative

Morphius CorpLos Angeles, CA, US
Full-time
Quick Apply

We are looking for Customer Service Representatives with exceptional people skills, and the ability to learn new skills in a short amount of time, in order to better service our Union members.We ha...Show more

Customer Service Representative

CustomandLos Angeles, Estados Unidos
Full-time
Quick Apply

Customand was created with a simple mission: to provide individuals, families, and businesses with a seamless transition from one place to another.Our team of trained professionals uses modern equi...Show more

Customer Service Representative

Third Party CS91077, CA, US
Full-time
Quick Apply

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to...Show more

Customer Service Representative

LytegenLos Angeles, CA, US
Full-time
Quick Apply

We are seeking a motivated and persuasive Sales Consultant to join our closing team at Lytegen.In this role, you will meet with qualified homeowners in person to guide them through our clean energy...Show more

Customer Support Specialist

Remote Talent CloudLos Angeles, CA, US
Remote
Full-time +1
Quick Apply

As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support.Your main responsibilities will include:.Responding to customer inquiries via p...Show more

Customer Service Representative

Path ArcLincoln Heights, CA, US
Full-time
Quick Apply

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol...Show more

Customer Service Representative

Bridgewater Consulting GroupLos Angeles, California, United States
Remote
Full-time
Quick Apply

A Customer Service Representative interacts directly with customers to handle inquiries, resolve issues, and ensure a positive customer experience.Respond to customer inquiries via phone, email, ch...Show more

Customer Account Representative

Ice Speak SocialLos Angeles, CA, US
Full-time

About the Company Ice Speak Social is a growing customer engagement company dedicated to providing high-quality communication and support services.We value professionalism, teamwork, and strong cli...Show more

Remote Customer Support Representative

TradeJobsWorkforce90090 Los Angeles, CA, US
Remote
Full-time

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phon...Show more

 • Promoted

Customer Support Representative - Restaurant Technology (Entry/Mid-Level)

eatOS POS Inc.Los Angeles, California, United States
Full-time
Quick Apply

Based in Miami, FL - eatOS POS Inc, is a cloud-based restaurant software start-up that provides Cloud-based technology infrastructure built exclusively for restaurants of all sizes, with the abilit...Show more

Customer Service Representative

TravelwithsanLos Angeles, California, United States
Remote
Full-time
Quick Apply

As a Remote Customer Service Representative , you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe retu...Show more

Customer Service Representative

Shatto Veterinary CenterLos Angeles, CA, US
Full-time

PetVet Care Centers' Shatto Veterinary Center.Customer Service Representative.At PetVet Care Centers, our mission is to improve the lives of animals and people providing exceptional and compassiona...Show more

Advisor Support Representative

AltruistLos Angeles, CA, United States
Full-time

Altruist Financial LLC ("Altruist") offers technology and tools designed to help financial advisors achieve better outcomes.Advisory services are provided by Altruist LLC, an SEC-registered investm...Show more

Customer Service Representative

K9 Resorts of Los AngelesLos Angeles, CA, US
Part-time

At K9 Resorts, we are committed to providing the ultimate luxury experience for dogs and peace of mind for their owners.Our award-winning pet care facilities offer a safe, clean, and stress-free en...Show more

*** Customer Service Representative ***

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCSOUTH EL MONTE, CA, US
Part-time

We are seeking a friendly and professional.In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they ...Show more

Travel customer representative

Kopp TravelsLos Angeles, California, United States
Remote
Part-time
Quick Apply

About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the...Show more

People also ask
The cities near Pasadena, CA that boast the highest number of customer support representative jobs are:
Customer Support Representative-III

Customer Support Representative-III

Abacus Service CorporationLos Angeles, CA
30+ days ago
Job type
  • Full-time
Job description

Join Our Team in Los Angeles, CA!

Are you ready to be a part of a dynamic team that empowers local economies? At DoorDash, we're expanding into new verticals and enhancing customer experiences. We're looking for a detail-oriented Customer Experience Specialist to support a newly launched product during its pilot phase. Based in the vibrant city of Los Angeles, CA, this role offers an exciting opportunity to contribute to our growth journey.

Role Overview

In this role, you'll be part of a focused pod dedicated to delivering high-quality, reliable customer service. If you're organized, responsive, and enjoy solving problems, we want to hear from you!

Key Responsibilities
  • Respond to inbound customer inquiries via email and SMS
  • Evaluate refund eligibility based on policy and criteria
  • Validate order details before processing
  • Prepare and submit structured approval requests
  • Track resolution status and ensure accurate case closure
  • Complete required forms, documentation, and daily reporting
  • Escalate high-risk or policy-exception requests when needed
  • Communicate clearly and professionally with customers
  • Identify recurring issues and flag trends to the pod lead
Requirements
  • Prior customer support or similar relevant experience
  • Strong written communication skills
  • High attention to detail and comfort with policy-driven frameworks
  • Ability to follow structured SLA processes accurately
  • Sound judgment in determining when to escalate
  • Proficiency with Google Suite and email
  • Availability to work evening and weekend shifts
Preferences
  • Bachelor's degree or higher, or currently pursuing one
  • year of experience in sales, consulting, strategy, or related fields
  • Experience working with external partners
  • Ability to thrive in a fast-paced, evolving environment

Ready to make an impact? Apply now and join us in shaping the future of customer support at DoorDash!


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