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Customer support representative Jobs in Pasadena, CA

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Customer support representative • pasadena ca

Last updated: 1 day ago

Customer Support Representative-III

Abacus Service CorporationLos Angeles, CA
Full-time

Join Our Team in Los Angeles, CA! .Are you ready to be a part of a dynamic team that empowers local economies? At DoorDash, we're expanding into new verticals and enhancing customer experiences.We'...Show more

CUSTOMER SERVICE REPRESENTATIVE

Family DollarLos Angeles, California
Full-time

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ...Show more

Customer Service Representative

Third Party CSLos Angeles, CA, US
Full-time
Quick Apply

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to...Show more

Customer Service Representative

ACMEPasadena, CA, US
Full-time

Job Stability in a growing industry .We are seeking a professional and personable.Customer Service Representative.In this role, you will be responsible for ensuring that each customer has a positiv...Show more

Customer Service Representative

Path ArcLincoln Heights, CA, US
Full-time
Quick Apply

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol...Show more

Customer Account Representative

Catch Vibe VoiceLos Angeles, California, United States
Full-time

We are seeking a detail-oriented and client-focused Customer Account Representative to join our team in Los Angeles.In this role, you will serve as a key point of contact for clients, ensuring thei...Show more

Customer Care Representative

Morphius CorpPasadena, CA, US
Full-time
Quick Apply

Must reside in California We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done...Show more

Customer Support Representative - Restaurant Technology (Entry/Mid-Level)

eatOS POS Inc.Los Angeles, California, United States
Full-time
Quick Apply

Based in Miami, FL - eatOS POS Inc, is a cloud-based restaurant software start-up that provides Cloud-based technology infrastructure built exclusively for restaurants of all sizes, with the abilit...Show more

Customer Service Representative

Shatto Veterinary CenterLos Angeles, CA, US
Full-time

PetVet Care Centers' Shatto Veterinary Center.Customer Service Representative.At PetVet Care Centers, our mission is to improve the lives of animals and people providing exceptional and compassiona...Show more

Customer Service Representative

Health Source MSOAlhambra, CA, US
Full-time

Department Claims Job Title Customer Service Representative Summary: Responds to telephone inquiries from beneficiaries and providers.This is a beginning level Customer Service Representative worki...Show more

Customer Success Representative

ChristianSky AgencyPasadena, CA, US
Full-time
Quick Apply

Join ChristianSky Agency as a Customer Success Representative!.Empower Your Career, Unlock Your Potential, and Work from Anywhere!.At ChristianSky Agency, we’re on an exciting journey of growth, an...Show more

Customer Service Representative

TravelwithsanLos Angeles, California, United States
Remote
Full-time
Quick Apply

As a Remote Customer Service Representative , you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe retu...Show more

Advisor Support Representative

AltruistLos Angeles, CA, United States
Full-time

Altruist Financial LLC ("Altruist") offers technology and tools designed to help financial advisors achieve better outcomes.Advisory services are provided by Altruist LLC, an SEC-registered investm...Show more

Travel customer representative

Kopp TravelsLos Angeles, California, United States
Remote
Part-time
Quick Apply

About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the...Show more

Customer Service Representative

MilevistaLos Angeles, California, United States
Full-time
Quick Apply

We are seeking a friendly and motivated.Customer Service Representative.Welcome customers and provide engaging, in-person assistance.Guide visitors through services and ongoing activities.Support t...Show more

Customer Service Representative

K9 Resorts of Los AngelesLos Angeles, CA, US
Part-time

At K9 Resorts, we are committed to providing the ultimate luxury experience for dogs and peace of mind for their owners.Our award-winning pet care facilities offer a safe, clean, and stress-free en...Show more

Customer Service Representative

Cotton CitizenLos Angeles, CA, US
Full-time
Quick Apply

COTTONCITIZEN is looking for a skilled customer service representative to join our growing team at our Los Angeles, California headquarters.This person should have a strong understanding of custome...Show more

Customer Service Representative

ABC ImagingLos Angeles, California, United States
Full-time

Customer Service Representative (Print Production & Front Desk Coordinator).With locations in the USA, London, Dubai, and Shanghai, we deliver end-to-end.We are seeking a detail-oriented and custom...Show more

Remote Customer Support Representative

TradeJobsWorkforce90026 Los Angeles, CA, US
Remote
Full-time

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phon...Show more

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The cities near Pasadena, CA that boast the highest number of customer support representative jobs are:
Customer Support Representative-III

Customer Support Representative-III

Abacus Service CorporationLos Angeles, CA
30+ days ago
Job type
  • Full-time
Job description

Join Our Team in Los Angeles, CA!

Are you ready to be a part of a dynamic team that empowers local economies? At DoorDash, we're expanding into new verticals and enhancing customer experiences. We're looking for a detail-oriented Customer Experience Specialist to support a newly launched product during its pilot phase. Based in the vibrant city of Los Angeles, CA, this role offers an exciting opportunity to contribute to our growth journey.

Role Overview

In this role, you'll be part of a focused pod dedicated to delivering high-quality, reliable customer service. If you're organized, responsive, and enjoy solving problems, we want to hear from you!

Key Responsibilities
  • Respond to inbound customer inquiries via email and SMS
  • Evaluate refund eligibility based on policy and criteria
  • Validate order details before processing
  • Prepare and submit structured approval requests
  • Track resolution status and ensure accurate case closure
  • Complete required forms, documentation, and daily reporting
  • Escalate high-risk or policy-exception requests when needed
  • Communicate clearly and professionally with customers
  • Identify recurring issues and flag trends to the pod lead
Requirements
  • Prior customer support or similar relevant experience
  • Strong written communication skills
  • High attention to detail and comfort with policy-driven frameworks
  • Ability to follow structured SLA processes accurately
  • Sound judgment in determining when to escalate
  • Proficiency with Google Suite and email
  • Availability to work evening and weekend shifts
Preferences
  • Bachelor's degree or higher, or currently pursuing one
  • year of experience in sales, consulting, strategy, or related fields
  • Experience working with external partners
  • Ability to thrive in a fast-paced, evolving environment

Ready to make an impact? Apply now and join us in shaping the future of customer support at DoorDash!


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