Customer Service Representative

PrideStaff is currently seeking a Customer Service Representative for a company located in Los Angeles, CA. This is a full-time, Direct Hire position with opportunity to grow. Pay is $23 -$28 per hour. Bilingual Spanish is required. Shift hours Monday - Friday 6 am -2:30 pm. Experience in Waste Management or Recycling is a huge plus. Experience with the ERP software system ReMatter formerly ReSpark is a huge plus. Please see the job requirements below to be considered.

Job Requirements:

• Bilingual Spanish required
• Experience with ReMatter or ReSpark Software preferred.
• 3-5 years of Customer Service experience, door industry preferred
• Detail-oriented and can find solutions to problems
• Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
• Working knowledge of PC’s and related software including MS Word, Excel.
• Math skills required.
• Find solutions to customer requests for information concerning orders or services
• Perform order entry
• Notify customers /vendors of potential issues and any other information regarding orders.
• Act as a liaison with other departments
• Process all necessary customer service paperwork and reports
• Monitor completion of daily customer invoicing and other reports assigned by management
• Experience in the construction or recycling industry is a huge plus

Benefits:

• 401k (Company matches up to 4%)
• Excellent Medical and Dental Insurance Benefits
• Medical dental $55 per week family, $40 per week single,
• Bonus potential

Compensation / Pay Rate (Up to): $47,840.00 - $58,240.00 Per Year