Dispatch manager Jobs in Phoenix, AZ

Project Manager End-to-End Fiber Construction Location: Arizona Statewide (Field / Remote Hybrid) Reports To: Director of Project Controls Job Summary: The Project Manager serves as the end-to-end process owner for all assigned fiber-to-the-home deployment projects; from initial design and permitting through construction, closeout, IT/Network activation, and Ready for Sale (RFS).
This role requires, vendor management, owning the project process from intake through RFS, ensuring schedule accuracy, cross-functional handoff discipline, tracker integrity, and escalation accountability across all active build programs.
The PM helps own the relationship with the municipality.
The PM does not replace the authority of Design & Engineering, Construction, OSP, or IT/Network teams the PM ensures those teams are connected, informed, and moving in the correct sequence.
Key Responsibilities: Develop and maintain a schedule of record for all assigned market builds, Distribution Areas, and BEAD project areas covering every phase from design through Ready for Service and updated continuously throughout the project lifecycle.
Serve as the single point of accountability for project process ownership ensuring every milestone has a named owner, a current target date, and a clear path to completion; no project advances to the next phase without a documented handoff.
Coordinate cross-functionally with Design & Engineering, Permitting, Construction Managers, OSP, IT/Network, and government affairs resources to ensure each phase of the deployment lifecycle moves forward without gaps or dropped handoffs.
Act as the single point of accountability for project status ensuring all functional teams, vendors, and leadership have accurate, current visibility into progress, risks, and blockers without needing to chase multiple sources for updates.
Coordinate D&E vendors, construction contractors, and OSP business partners at the process level tracking deliverable dates, escalating missed commitments, and ensuring no project is stalled without an owner or an active escalation path.
Conduct structured weekly syncs with Construction Managers and vendor teams; maintain a written project status record from each review covering progress, active blockers, inspection and permit status, and a 2-week look-ahead.
Own tracker accuracy across all project phases ensuring IQGeo, Vetro, Gaiia, and project management systems reflect current field reality within 48 hours of any status change in an active construction zone; validate or update entries personally when functional team updates are absent.
Prepare and present project status reports to D&E leadership and executive stakeholders; proactively flag schedule variances of 5+ business days and escalate critical path risks before they cause avoidable delays.
Prepare and deliver a complete IT/Network handoff package at construction closeout including confirmed as-builts, splice documentation, punchlist clearance, and address list with SOT IDs; coordinate activation, testing, and RFS confirmation with the IT/Network team.
Maintain a live issues log covering design conflicts, permit delays, utility conflicts, contractor performance concerns, and construction holds; escalate any issue affecting the critical path within 24 hours of identification.
Coordinate municipal permitting processes with the Permitting team tracking submission dates, comment responses, Approved-Held/Approved-Released status, and permit conditions affecting construction mobilization; escalate aging permit items to government affairs resources as needed.
Ensure compliance with all municipal permit conditions, right-of-way requirements, safety standards, and BEAD grant reporting obligations throughout the project lifecycle; flag any compliance gap to the appropriate functional owner immediately upon identification.
Lead RCA/CAP initiation for any incident affecting the critical path; ensure lessons learned are documented and shared with the D&E team after each project closeout to drive continuous process improvement.
Qualifications: Proven experience managing FTTH infrastructure deployment projects end-to-end, with direct exposure to aerial, underground, and microtrench construction methods and the full lifecycle from design through IT/Network activation.
Strong project management skills, with a minimum of 5 years of experience in overseeing large-scale construction projects.
Demonstrated expertise in project planning, scheduling, and tracker ownership including maintaining a schedule of record across multiple concurrent build programs, managing milestone accountability, and driving end-to-end schedule from design through Ready for Service.
Working knowledge of OSP design, construction management, municipal permitting processes, and right-of-way coordination; demonstrated ability to operate effectively across all phases of the FTTH deployment lifecycle without requiring functional team supervision to move a project forward.
Experience with OSP and GIS platforms such as IQGeo, Vetro, or equivalent field documentation and network management systems strongly preferred; familiarity with PowerBI, Snowflake, or comparable reporting tools is a plus..
Excellent communication, coordination, and interpersonal skills; demonstrated ability to manage competing priorities across multiple functional teams, vendors, and municipalities without formal authority over any of them.
Proficient in project management tools and systems; familiarity with Wecom Fiber systems of record (IQGeo, Vetro, Gaiia) or comparable FTTH deployment platforms is strongly preferred.
Ability to manage multiple concurrent projects across different markets and build stages in a fast-paced environment maintaining tracker accuracy, escalation discipline, and handoff quality even under high build volume.
Experience coordinating with municipalities on right-of-way permits, inspection requirements, and permit conditions; familiarity with BEAD or other federal broadband grant reporting requirements is a plus.
NOTE: Wecom (and its subsidiaries) complies with all Equal Employment Opportunity (EEO).
Wecom does not discriminate on the basis of age, race, sex, religion, color, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law.
Company benefits subject to change.www.wecomfiber.com