Engineering program manager Jobs in Philadelphia, PA

About Back on My Feet

Back on My Feet empowers people experiencing homelessness and addiction to transform their lives and increase self-sufficiency through the power of running, community, and essential support services. Operating coast-to-coast, Back on My Feet recruits members (those experiencing homelessness) at shelters and residential treatment facilities and begins with a commitment to walk, jog, or run in the early morning while connecting with a supportive community of volunteers and members. The second pillar of the program, Next Steps, provides educational support, workforce training, employment referrals and housing support.

Since 2007, Back on My Feet has served more than 15,000 individuals experiencing or at risk of homelessness and engaged more than 100,000 volunteers and supporters. Our members have run over a collective 1,000,000 miles and obtained more than 8,000 jobs and homes.

Through our innovative program, Back on My Feet proves that there is hope, that individuals can achieve things they never thought possible and that there are people who will support them along the way. For additional information, please visit www.backonmyfeet.org.

About the role

The Program Manager (PM) is responsible for ensuring a sustainable, effective, and efficient program that achieves Back on My Feet’s primary objective of helping members obtain and sustain employment, housing, and work toward stability. The PM will be responsible for managing and engaging volunteers to support our members in a variety of capacities along their journey toward self-sufficiency. Additionally, the PM is responsible for the development and maintenance of key relationships that are critical to the implementation of the program (e.g., facility relationships, corporate partnerships, and community partnerships). The PM is responsible for growing our impact and adding value for our stakeholder groups – members, alumni, volunteers, and donors – through principled entrepreneurship, innovation, and informed experimentation within the overall organizational vision. The Program Manager will report to the assigned Territory Director and will supervise a Program Specialist.

What you'll do

Impact and Growth

Ensure the robust and impactful implementation of the Back on My Feet program aligned with the organization mission, vision, and core values. Execute on growth strategy to grow the Back on My Feet program in Philadelphia and surrounding areas through new facility partners, deeper impact with current partners, and effective utilization of volunteer support/engagement.

Volunteer Engagement and Management

Responsible for the implementation and oversight of robust volunteer programs and services, consisting of individual and corporate volunteers, for the purpose of driving sustainable growth and exceeding engagement and employment targets. Recruit, train, manage, and retain volunteers to execute local program initiatives and exceed goals. Collaborate with centralized staff to ensure volunteers receive appropriate orientation and onboarding and understand and adhere to Back on My Feet policies and procedures. Identify and fill ongoing volunteer needs, including on-going volunteer recruitment and community awareness. Ensure that volunteers have a shared understanding of the organization’s vision and goals as well as their opportunity to create impact as volunteers.

Program Implementation

Partnerships: build and maintain effective relationships with facility partners, referral partners (e.g., for training, education, additional workforce development, and/or other resources members would benefit from), employment partners, and BoMF corporate partners as appropriate. Members: Ensure the execution of consistent/ongoing member recruitment and onboarding activities at referral partner facilities to maintain and grow member pipeline to meet and exceed our goals. Workforce Development: Successfully execute Back on My Feet’s Next Steps program, which includes workshops on financial literacy and employment preparation and coordination of employment services, including both direct support to members and volunteer assistance with job searching and application processes, interview preparation, referrals to employment partners, assistance in identifying and navigating housing resources, and financial aid. On-site, direct service engagement is a requirement of this role.

General and Administrative

Ensure complete and timely tracking of all data in Salesforce. Proactively collaborate with BoMF central staff to document member and volunteer stories to highlight the impact of the program. Serve as a role model in exemplifying the organization’s Core Values. Oversee management of gear and inventory as needed, along with other administrative tasks. Collaborate with other Back on My Feet staff and volunteers to identify and execute events geared toward community awareness and member, volunteer, and/ or donor engagement. Perform other duties as assigned.

Qualifications

Bachelor’s degree, OR equivalent combination of education, training, and 4+ years of relevant work experience. Volunteer management experience highly preferred. Ability to communicate effectively with diverse populations. Strong written and verbal communication skills, including excellent public presentation skills. Willingness/ability to travel to multiple locations in Philadelphia and surrounding areas. Ability to adhere to unconventional work schedule (e.g. morning circle-ups, starting between 5:00am & 5:30am; occasional evening and weekend programmatic activities). Understanding of homelessness, social services, recovery, and non-profit landscape preferred. Proficiency with technology required, including CRM or case management software (Salesforce experience preferred), Slack, Asana, Microsoft Office.

Personal Characteristics

High-energy, results oriented individual who is able to adapt quickly to a fast-paced, changing environment. Leader that is driven to contribute to overarching organizational goals. Proactive, assertive, and hands-on individual who is self-motivated and autonomous. Able to quickly assess the inner workings of a national nonprofit structure with the purpose of driving continual improvement in organizational effectiveness and efficiency. Unquestionable integrity and highest ethical standards. Able to work effectively with diverse groups of people from a variety of backgrounds and embrace working across lines of difference. Can build trust and establish effective work relationships at all levels of the organization.

The pay range for this role is:63,000 - 73,000 USD per year(HQ)

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