Experience Jobs in Hialeah, FL

Job Title : Workplace Experience Coordinator

Location : 777 Brickell Ave, Miami, FL 33131 (Onsite)

Duration : 5+ Months Contract

Pay Rate: $23.50/hr on W2

Hours: 8-5pm EST M-F

Work Environment: Onsite position five days a week. Professional Attire Monday - Thursday, Friday is Jeans day. See comments for suppliers section for dress code. Parking is covered.

Location: Miami, FL. In the heart of Brickell. Need to ensure the candidates understand and are comfortable with the commute.

Assignment Duration: ~5 Months, this is to cover a leave. Right now duration is firm. Small potential for extension or perm, but not guaranteed at this time.

Potential to convert to FTE

Resource's typical working day:

- Ordering InstaCart

- Keeping office stocked and clear

- Greeting Guests

- Paying invoices

- Reconciling expenses (credit cards)

- validating parking (within the first 10 mins)

- Answering the phone

- Business Professional Attire is required

Years of Experience needed: 2+ Years of experience is required in a front facing professional role such as receptionist or administrative assistant

Level of Education: H.S Diploma

Systems/Software proficiencies:

- Microsoft Office Suite experience is required

- Campaign logic or create an email campaign experience is preferred

Top 5 Must have Soft Skills:

- Communication

- Dependable

- Customer Service

- Attention to Detail

- Professional Demeanor

Top 3 Must have Skills:

- Associate or Bachelor's degree

- Experience working Front desk

- Very formal professional environment

Interview Process: 1 round

Work Equipment Issued: Laptop

Comments for Suppliers: DRESS CODE:

Tailored dress pants/slacks, khakis, and professional jeans

Shorts, leggings, and ripped, frayed, faded, or bleached jeans are not acceptable.

Fitted, flowy, and/or ironed blouses or button-down shirts with a collar, and Polos.

Spaghetti strap or sheer/tight tops, T-shirts, and crop tops are not acceptable. Keep brand logos to a minimum.

Knee-length (or below) skirts and dresses

Avoid sundresses, miniskirts, spaghetti straps, or anything sheer or tight-fitting.

Sweaters, vests, and cardigans

Sweatshirts are not acceptable.

Blazers and sport jackets

These items are welcome but not required.

Professional and clean dress shoes, loafers, boots, sneakers, flats, heels, sandals, and wedges

Flip flops, combat or hiking boots, gym/athletic shoes, and causal sandals are not acceptable.

Summary:

• As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
• This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You ll Do:

• First point of contact for all those entering the facility.
• Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner.
• Create Presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.