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Last updated: 17 hours ago

Investigation Specialist II-JP, Flex I&O

Amazon.com LLC - A03Tempe, Arizona, USA
Full-time

The Flex Investigation & Offboarding (Flex I&O) team is looking for an Investigation Specialist II to join our team.In this role, you will lead comprehensive investigations into incidents involving...Show more

Travel Registered Nurse - Labor & Delivery - $2,809 to $2,957 per week in Fort Defiance, AZ

TravelNurseSourceMesa, Arizona, US
Full-time

Registered Nurse (RN) | Labor & Delivery.Specialty Professional Services .TravelNurseSource is working with Specialty Professional Services to find a qualified Labor/Delivery RN in Fort Defiance, A...Show more

 • Promoted

PAYROLL TAX

MRINetworkScottsdale, AZ, United States
Full-time

Role: Payroll Tax Company: Scottsdale Start: ASAP Hours: M-F 8-5 some flex on start time (100% in office) Environment: business casual HOT POINTS: 3+ years.Show more

Retail Cosmetics Sales Associate, Scottsdale Fashion Square - Flex

Macy’sScottsdale, AZ, United States
Part-time

As a Cosmetic Sales Flex Colleague - also known as a Beauty Advisor Flex - you are the trusted expert our customers turn to for all things beauty.Passionate about both products and people, you play...Show more

Float Medical Assistant

One MedicalPhoenix, AZ, United States
Full-time

As a Float Medical Assistant, internally known as a One Medical Lab Services Specialist/Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients an...Show more

Beauty Advisor - Flex

SephoraTempe, United States
Full-time +1

E Rio Salado Pkwy Space I-6, Tempe, AZ 85281, United States (US).Sephora—welcoming every client with warmth, confidence, and a passion for all things beauty.Through personalized consultations and e...Show more

Investigation Specialist II-IN, Flex I&O

Amazon.com Services LLC - A57Tempe, Arizona, USA
Full-time

The Flex Investigation & Offboarding (Flex I&O) team is looking for an Investigation Specialist II to join our team.In this role, you will lead comprehensive investigations into incidents involving...Show more

Flex Security Officer - Must Have Open Availability

Secureone Security ServicesPhoenix, AZ, USA
Full-time
Quick Apply

Security Officer / Security Guard.Can you manage access control, patrol properties, and report issues? Do you have an eagle eye? Are you responsible, dependable, and courteous? If you're looking fo...Show more

Investigation Specialist II-JP, Flex I&O

AmazonTempe, AZ, United States
Full-time

The Flex Investigation & Offboarding (Flex I&O) team is looking for an Investigation Specialist II to join our team.In this role, you will lead comprehensive investigations into incidents involving...Show more

Journeyman \u0026 Apprentice Electricians

Staff Experts, LLCMesa, AZ, US
Full-time

Staff Experts, LLC is a highly specialized full-service Staffing & Recruiting Firm.We specialize in staffing in the areas of Engineering, Construction Management, Manufacturing, Information Technol...Show more

 • Promoted

Field Service Engineer 3

Lam ResearchPhoenix, AZ, US
Full-time

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam.We drive performance, productivity, safety, and quality of cu...Show more

Senior Payroll Operations Specialist

Lam ResearchPhoenix, AZ, United States
Full-time

Senior Payroll Operations Analyst.The Global Finance Group drives financial strategies based on expert understanding of Lam's breakthrough technologies, the semiconductor market, and the global bus...Show more

Calling All Stay-at-Home Parents

Global Elite TexasPhoenix, Arizona, United States, 85003
Full-time

Calling All Stay-at-Home Parents.Are you tired of being forced to choose between being a great parent or having a great career? Are you a motivated individual looking for an exciting opportunity to...Show more

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Travel Occupational Therapist (OT) - $2,508 per week in Dilkon, AZ

AlliedTravelCareersPhoenix, Arizona, US
Full-time

Profession:OT, JobSpecialty:OT, Flex, Duration:13 weeks.Id: 20827A25-7DDB-4DEF-9A2F-2ED98374D2ED.Show more

 • Promoted

Beauty Advisor - Flex

SephoraTempe, AZ, US
Full-time +1

Sephorawelcoming every client with warmth, confidence, and a passion for all things beauty.Through personalized consultations and expert product recommendations, youll play a meaningful role in cli...Show more

Unarmed Security Guard (FLEX)

PalAmerican SecurityPhoenix, AZ, US
Full-time

Location: Various sites across the valley (must be willing to drive to multiple locations).Shift Availability: Flex Security Officer (All Shifts).Please Note - As an applicant for this position, yo...Show more

Amazon Flex - Phoenix, Arizona

Amazon FlexPhoenix, AZ, United States
Full-time

Amazon Flex drivers use their own vehicles to deliver packages, groceries, or local essentials for Amazon.Drivers choose delivery blocks in the Amazon Flex app and see the delivery type, duration, ...Show more

Restaurant Manager

LongHorn SteakhousePhoenix, AZ, US
Full-time

For this position pay will be variable by location.See additional job details and benefits below.Legendary leadership certifies that our food, service, people and atmosphere are the best.Our Restau...Show more

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Investigation Specialist II-JP, Flex I&O

Investigation Specialist II-JP, Flex I&O

Amazon.com LLC - A03Tempe, Arizona, USA
15 days ago
Job type
  • Full-time
Job description
The Flex Investigation & Offboarding (Flex I&O) team is looking for an Investigation Specialist II to join our team. In this role, you will lead comprehensive investigations into incidents involving our Flex Delivery Partners (DPs), ensuring fair and accurate outcomes that protect the Amazon Flex brand and our customers.

The ideal candidate is an exceptional communicator and creative problem-solver with a passion for uncovering the truth. You will conduct meticulous investigations, analyze complex data using multiple tools, and collaborate with cross-functional teams to deliver well-informed business decisions. Your expertise will be instrumental in maintaining the integrity of our investigations while ensuring compliance with established procedures and quality standards.

If you thrive in a fast-paced environment and are committed to upholding the highest standards of fairness and professionalism, we want you on our team. This role requires fluency, both written and verbal, in Japanese. This position is based in Tempe, Arizona at PHX12.

Key job responsibilities
-Adjudicate Delivery Partner incidents, ensuring thoroughness and accuracy in all findings
-Provide well-informed business decisions based on investigative outcomes
-Exhibit excellent individual problem-solving and analytical skills to review and investigate cases
-Demonstrate technical competence and self-motivation, thriving in a fast-paced team environment with minimal supervision
-Display flexibility by working within different queues and providing support as needed for overtime, deep dives, mentoring, translations, and escalations
-Ensure compliance with established procedures and Service Level Agreements (SLAs) while achieving and maintaining high-quality and performance metrics

BASIC QUALIFICATIONS

- Do you speak, write, and read fluently in Japanese, and have the ability to take direction in English without the use of a translator?
- Do you have 1+ years of fraud/risk investigations experience?

PREFERRED QUALIFICATIONS

- Do you have experience handling customer escalations?

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.