Mail handler h1.location_city

Job Description

Job Contributions and Key Responsibilities

Reception Duties:

• Answer and route incoming phone calls timely and in a courteous manner.
• Greet employees, customers, vendors and visitors warmly and notify corresponding employees of the visitor and/or vendor.
• Sign in all visitors, assign badge and show visitors to destination, if applicable.
• Maintain a clean and organized workstation.

Company Communications:

• Prepare communication informational materials on upcoming events, new hires, terminations, and local news by communicating with Corporate HR and post on SharePoint.
• Send information and reminders on company events via the Company intranet.
• Collaborate with Communications on yearly calendar of events.
• Update Birthday information for Admin EEs.
• Distribute to districts and post printed material at the Corporate office.

Office Administration:

• Order office supplies and postage.
• Record and maintain logs for incoming packages, visitors, and employee berry orders.
• Secure main office doors.
• Manage incoming/outgoing mail to include internal mail distribution such as separating mail for each department, notifying employees of packages, and making pickup requests.

Corporate HR Administration:

• Support with data entry and filing.
• Support the recruiting process background checks.
• Support onboarding process, to include but not limited to: obtaining needed supplies (office supplies, p-card, badge, nameplate, and business cards), setting up required account(s).
• Ensure and follow up with IT that new hire equipment and supplies are available and set up prior to new employee's start date.
• Create email addresses and update title change and any information change on Active Directory.
• Scan, Code and submit invoices.
• Prepare and update New Hire orientation packets.
• Mail/Fax DE 34 reports.

Project Management Support:

• Coordinate Corporate HR department company events.
• Manage the berry request program which includes tracking, email confirmation, requesting information from a third party, make needed modifications, picking up order (once a week), notifying employees of berry arrival, sending submitted order to accounts payable, and keep track of berry allowance.
• Support with printing YoS certificates, RAC Stars and order plaques and recognition items.
• Ordering of RAC Star Hats and ensure inventory is sent to all districts.

Other duties as assigned

Knowledge, Skills and Abilities

Knowledge:

• Front desk duties
• Multiple-line phone system
• Microsoft Office Suite

Skills:

• Excellent interpersonal skills, to including a professional and diplomatic demeanor
• High level of organizational and time management skills
• Demonstrate a sense of urgency and self-starter
• Customer service
• Communicate fluently (verbal, written, listening and presentation) in English and Spanish required

Abilities:

• Promote RAC's values Honesty, Fairness and Respect
• Inspire and promote teamwork and positive morale among all employees
• Support all processes toward the achievement of RAC's objectives
• Must exercise confidentiality and discretion with confidential HR matters

Competencies:

• Outward Mindset Intermediate/Inconsistent
• Effective Execution Advanced/Proficient
• Conflict Management Intermediate/Inconsistent
• Service Orientation Advanced/Proficient
• Achievement Orientation Advanced/Proficient
• Self-Management Intermediate/Inconsistent
• Accountability - Advanced/Proficient
• Collaboration - Advanced/Proficient
• Sense of Urgency - Advanced/Proficient
• Strategic Patterning Intermediate/Inconsistent
• HR Operational Excellence Intermediate/Inconsistent
• Labor Relations Intermediate/Inconsistent
• Talent Management - Basic/Learning
• Culture Deployment - Basic/Learning

Education Level:

• High School Diploma

Years of experience:

• Minimum 3 years' experience working in an office environment to include front desk and data entry.

Licenses:

• Valid California Driver's license and ability to be insured under the company insurance.

Languages:

• English Spoken: <95% Read: <95% Written: <95%
• Spanish Spoken: 85 - 95% Read: 85 - 95% Written: 85 - 95%

Necessary Software:

• Microsoft Office Suite Proficient