Process analyst • usa
Claims Business Process Manager.Being good neighbors helping people, investing in our communities, and making the world a better place is who we are at State Farm.It is at the core of how we operat...[internal_linking.show_more]
The Process Analyst manages scheduled operational processes and workflows.They complete and analyze operational reports to assess strategy effectiveness and develop new reporting.They will be calle...[internal_linking.show_more]
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Location: Gretna, LA Onsite Flexibility: Onsite Contract Details: Position Type: Contract Contract Duration: 6 months Shift / Schedule: 8 am - 5 pm.Job Summary: The CAPA Process Analyst conducts in...[internal_linking.show_more]
Process-focused expert who enables Sales and Support teams operate efficiently and effectively.This role documents, enhances, and standardizes processes while continuously identifying opportunities...[internal_linking.show_more]
Hybrid (3 days per week work from office in Houston, TX).We are seeking a skilled and experienced Process and Program Designer to join our team and contribute to designing and optimizing business p...[internal_linking.show_more]
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Summit Federal Services, LLC (SFS) with headquarters in Oakland, Maryland, is a fast-growing woman owned Small Business and HUBZone company with an outstanding record of performance providing more ...[internal_linking.show_more]
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Being good neighbors helping people, investing in our communities, and making the world a better place is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
Evaluates, designs, executes, measures and monitors claims business processes
Partners with claims teams to deliver process improvements and ensure that business process outcomes align to strategic objectives
Partners with Enterprise Technology and other stakeholders to develop and prioritize technology solutions
Participates in the development, maintenance, and consistent application of standard processes across area of responsibility in either Auto or Fire Claims
Utilizes appropriate methods and tools to perform data collection and analysis
Leads high impact and/or complex projects
Communicates results of research and analysis for complex business needs
Recommends viable solutions and alternatives
Uses independent discretion and judgment to modify methodology when necessary
Gathers, classifies, and analyzes data relevant to operational metrics and processes
Serves as team member on process improvement/redesign projects
Evaluates process adherence and consistency
Interview Process: The interview process will consist of a 3 step process; first round candidates may be invited to complete an on-demand video interview; from the on-demand video interview round, competitive candidates may be invited to participate in a data exercise. Following the data exercise, competitive candidates may be invited to a live hiring team interview where selected candidates will be asked to present their case study to the interview panel. In addition to presenting your case study, you will also be asked competency based interview questions.
Items of Note
Position may require travel via commercial transportation and driving motor vehicles to any location where the Company does business
May work extended hours and weekends
Work Locations: Bloomington, IL-Corporate, Dunwoody, GA-ParkCenter Hub, Richardson, TX-CityLine Hub or Tempe, AZ-Marina Heights Hub locations. Must be within 100 miles of listed locations.
Hybrid Work arrangement: A "Hybrid" position means selected candidates will be assigned to a facility and will spend some time working both in office and from their home.Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity
Incumbency: All employees in support and professional roles selected for a Claims position will have a time in role commitment (6 months for promotions, 12 months for lateral) beginning on the effective date of transfer which must be met by the end of the posting period for any other State Farm positions. The incumbency period does not affect the at-will relationship between State Farm and the employee and does not create an employment contract, nor contractual rights.
Qualifications
A strong candidate for this position has: Current or prior experience working in or supporting claims in Auto, Fire or Shared Services
Current or prior experience in a process related role
Current or prior data analysis experience
Understanding of process improvement and project methodologies
Strong relationship building and communication skills
Competitive candidates demonstrate the following: Initiative
Decision Making and Judgement
Relationship Building
Strategic Business Focus
Critical Thinking
Communication
Adaptability
Our Benefits
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!
