Program analyst Jobs in Allen, TX

Community Hospital Corporation (CHC) is seeking a new addition to our Telecommunications Funding Program to work within the CHC funding service line, assisting in the day to day operation by completing and submitting the appropriate documentation to appropriate agencies, interfacing with clients and governmental agencies, as well as developing and presenting regular client reports and CHC reports. CHC’s Telecom Funding Program product line is instrumental in helping rural hospitals reduce telecom spend while improving telecommunication services. A background in the telecom industry is desired. This individual must be organized and possess strong analytical skills.

Community Hospital Corporation (CHC), recently recognized as a 2026 Dallas Morning News Top Workplaces and named to Becker’s list of 165 Top Places to Work in Healthcare. This is an exciting remote position that only requires you to travel to our beautiful corporate offices located in Plano, TX once or twice a year. At CHC we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, and a great company culture.

Skills and Knowledge

• Database software experience and ad hoc reporting
• Ability to organize and manage multiple priorities
• Ability to work independently
• Ability to communicate and relate well with others
• Communicates openly, respectfully, and in timely way
• Shares information appropriately
• Keeps others well informed
• Encourages others to share contrary views
• Responds in a timely manner to messages/requests
• Expresses self well in writing
• Ability to clearly communicate technical terms and applications to non-technical personnel.
• Ability to listen to the wants and needs of the users and others who work with the network
• Work well with all levels of management in various settings (in person, conference calls, webex, etc).
• Possess a strong customer and service to others orientation
• Requires independent analysis, communication and problem solving.

Requirements

Experience and Education:

• Bachelor's degree or the equivalent in education, certifications and related experience.
• Minimum 2 year hands-on USAC program experience
• Experience supporting USAC programs

Major Responsibilities

• Work with VP to develop and execute on process improvement plans.
• Work with VP to develop monthly, quarterly and annual reports for CHC and clients.
• Work with VP to develop and maintain a program to support Telecom Consulting to maximize program value and improve client telecom services.
• Work with VP to define annual sales goals and meet regularly to update progress on meeting goals.
• Complete, submit, and receive approval for all required forms related to the RHC Telecommunication and HCF Programs.
• Keep clients informed of changes in program processes.
• Interact with FCC/USAC to improve CHC/USAC relations, to facilitate funding and improve processes.
• Attend USAC training and related conferences to establish and maintain key relationships while staying up-to-date on program and industry specifics.
• Maintain USAC Customer database and develop process, policy and procedures.
• Work with VP to track client telecommunications services.
• Work with VP to prepare and submit all USAC forms necessary to ensure compliance and facilitate maximum available funding.
• Work with VP to oversee the bidding process for all funding requests to ensure program compliance.
• Assist clients with USAC Audits.
• Other duties as assigned.

Benefits

At CHC we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, and a great company culture. Comprehensive health and welfare benefits package is offered as part of total compensation.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Wellness Resources and other benefits

CHC is a tobacco and drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.