Program analyst [h1.location_city]

Logistics Program Analyst

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

The Government Aftermarket Services team supports all aspects of Viasat's broad portfolio including the United States and international government customers. We manage everything from initial customer demand through servicing our customer, developing and managing logistics / sustainment solutions to developing a technology roadmap that will move our company ahead.

As a Logistics Program Analyst, you are responsible for coordinating and integrating all facets of the customers' support activities. This opportunity is a unique and rewarding position combining aspects of field service, manufacturing, depot repair, customer support, and logistics management. This responsibility entails working in a dynamic environment executing contract scope and interfacing cross functionally. You will coordinate with logistics and support services across multiple Viasat locations to ensure seamless sustainment support is provided to the programs and customers. This role's emphasis is for the government services business products, from development, sustainment, and end of products' lifecycle. You will be responsible for planning and implementing all aspects of government product spare parts, repair activity, and aftermarket management across the globe.

The day-to-day responsibilities include :

• Planning and coordinating customer support activities and global service parts logistics, including return, repair and upgrade of products
• Facilitating report outs to stakeholders on recurring and ad hoc basis regarding sustainment and install failure trends as well as metrics on cost, performance, and internal / external customer satisfaction
• Coordinating reverse logistics process flows across distribution channels
• Determining optimum inventory levels and field stocking locations for global network spares
• Managing supplier performance, including communicating aftermarket repair metrics and driving improvements
• Developing business service contracts and ensuring execution against forecasts
• Participating in and executing corporate-wide logistics strategy development
• Supporting the Aftermarket team's management on projects and initiatives
• Engaging with stakeholders around the world

What you'll need :

What will help you on the job :

Salary range $74,000.00 - $116,500.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $91,500.00- $137,500.00 / annually At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and / or other benefits, dependent on the position offered.

EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.