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Program assistant • dayton oh
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UNITED GRINDING GroupMiamisburg, OH, US- serp_jobs.job_card.full_time
High Precision Grinding Machine Project Lead
Lead high-impact, highly engineer projects for High Precision Grinding Machine sales that shape customer outcomescoach a talented team of Project Engineers, orchestrate engineering / manufacturing / supply chain / sales / service, and serve as the trusted point of escalation. Own schedules, budgets, and KPI-driven results while standardizing modern PM tools and growing your influence across the business, with only occasional travel.
Responsibilities
Description of Job Duties and Responsibilities :
- Lead customer programs consisting of multiple engineered-to-order equipment projects.
- Manage and guide a team of Project Engineers, providing oversight, coaching, and support to ensure consistent execution.
- Coordinate cross-functional collaboration between engineering, manufacturing, supply chain, sales, and service teams.
- Drive alignment of individual projects with overall program goals and customer expectations.
- Serve as the main point of contact for escalations, ensuring customer satisfaction and timely issue resolution.
- Develop and manage detailed program schedules, budgets, and resource plans.
- Track program performance using customer-focused KPIs (e.g., delivery lead time, quality metrics, customer feedback).
- Promote standardized project management tools, methodologies, and reporting across teams.
- Champion the customer perspective, ensuring project decisions are aligned with long-term customer value.
- Identify risks and dependencies across projects and lead mitigation planning.
Qualifications
Minimum Qualifications (Education, Experience in Related Field, Skills, etc.) :
Preferred Qualifications (Certificates, Training, Licenses, and Experience) :
Other (Supervisory Responsibilities, Physical Demands, Travel) :
United Grinding North America, Inc. is a committed Equal Opportunity Employer EEO-M / F / Disabled / Vets