Computer & Sustaining Platform Manager
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cepheid, one of Danaher's 15+ operating companies, our work saves livesand we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact innovating at the speed of life.
At Cepheid, we are passionate about improving health care through fast, accurate, molecular diagnostic systems and tests. As a member of our team, you'll get to make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development. Our mission drives us to develop groundbreaking solutions for the world's most complex health challenges. Together, we bring MORE change to the world.
The Computer & Sustaining Platform Manager serves at the primary operations interface to key internal partners including Product Management, Engineering, Regulatory, and Customer Care for our existing instrument platform & associated computing portfolio. This role owns the hardware operational strategy and execution across the full product lifecycle.
This position is part of the Instrument Operations Platform and Planning team located in Sunnyvale, CA and will be an on-site role.
In this role, you will have the opportunity to:
- Identify, scope, and prioritize sustaining development needs for the installed base (field issues, reliability trends, cost-down opportunities, and obsolescence), translating them into clear problem statements and executable work packages
- Serve as the primary operations interface and relationship owner with Global Product Management, Engineering, Quality, Regulatory, Customer Care, and external manufacturing/integration partnerstranslating customer, regulatory, service, and cost requirements into clear operational product definitions and deployment plans
- Define and execute the operations development roadmap (sustaining hardware and computing sub-components), including executive-level communication of progress, risks, and mitigation plans; own the functional checklists by project stage
- As Operations Project Lead, drive cross-functional execution through schedules, risk management, and stakeholder alignment; define and maintain a repeatable software image build, deployment, and validation process (major/minor releases and cybersecurity patches) with external partners, ensuring compliant execution
- Lead the service FRU and refurbishment lifecycle for instrument operations: define parts/assemblies to stock and refurbish using reliability and cost inputs; coordinate part setup.
The essential requirements of the job include:
- Bachelor's or Master's degree in Engineering or a related technical discipline (MBA preferred)
- 8+ years of experience in technical program management, operations, supply chain, sustaining engineering, or product development for complex electro-mechanical systems within a highly regulated industry (medical device, life sciences, diagnostics, aerospace, or similar), including experience influencing senior leaders and driving outcomes across functions
- Demonstrated ownership of a multi-program operations development portfolio (intake, scoping, prioritization, resourcing tradeoffs, integrated schedules, RAID/decision logs, and closure), with regular executive-level communication of progress, risks, and mitigation plans
- Hands-on experience driving sustaining change from problem statement to implementation (e.g., field issue remediation, reliability improvement, cost-down, supplier changes/PCNs, and end-of-life component replacement), including cross-functional coordination of verification/validation and documentation updates as required
- Proven ability to lead and influence cross-functional teams without direct authority and to act as the primary operations interface, escalation point, and relationship owner to Engineering, Quality, Regulatory, Product Management, Customer Care, and external manufacturing/integration partners; exceptional written and verbal communication skills for aligning stakeholders and driving timely decisions
It would be a plus if you also possess previous experience in:
- Defining service parts / FRU strategy for a large, distributed installed base
- Software lifecycle management, image management, or release processes, including cybersecurity updates
- New Product Introduction (NPI) or stage gate product development processes
- Microsoft Office tools (Excel, PowerPoint, Word) for technical documentation, analysis, and executive communication
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.