Study coordinator • dearborn mi
The purpose of this position is to effectively and efficiently coordinate the shipments out of the plant to customers and terminals.Essential Duties and Responsibilities:.Receive bag or bulk orders...Show more
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The average salary range is between $ 43,015 and $ 74,030 year , with the average salary hovering around $ 53,812 year .
Summary: The purpose of this position is to effectively and efficiently coordinate the shipments out of the plant to customers and terminals.
Essential Duties and Responsibilities:
Receive bag or bulk orders from customers by phone/email/fax.
Contact carrier dispatch; load customer information into loading system
Assign customer to appropriate scale
Reconcile bills of lading with SAP; scan bills of lading into OCTACOM
Retrieve records for customers and carrier inquires; process return credits as needed.
Monitor bag inventory at off-site location; coordinate bag delivery; order type 1A as needed
Prepare customs paperwork for US/Canadian shipping
Coordinate trucking shipments to customers/terminals.
Verify silo inventory with operations as required/daily.
Work closely with bulk loaders and pack house personnel on inventory and silo allocation.
Investigate quality concerns involving necessary departments as needed.
Monitor customer incident reports.
Coordinate daily/weekly inventory and product availability with the plant and terminals.
Provide back up support for the logistic coordinators.
Provide analytical reports with analysis to sales and marketing.
Provide exceptional customer service.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Inventory software; Spreadsheet software and Word Processing software.
Other Skills and Abilities: Extensive knowledge of production and mill operation
Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
