Study coordinator Jobs in Tempe, AZ

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit .

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Assisting the accounting operations of the hotels to ensure the accuracy of information in a manner that maximizes efficiency, while supporting department accounting needs and maintaining accounting standards.

Comfortable. Convenient. Unmistakably Radisson.

Join a team that keeps Phoenix travelers moving with warm service, teamwork, and a welcoming atmosphere.

At Radisson Hotel Phoenix Airport, we’re all about creating a smooth, friendly experience for every guest—and that starts with our people. Just minutes from Sky Harbor International Airport, our hotel is a fast‑paced, supportive place to grow your skills, feel valued, and be part of a team that truly cares.

If you’re dependable, upbeat, and ready to make a real impact, this is the place for you. Your next great opportunity begins here.

Benefits When You Make It Your Choice:

• Employee discounts on thousands of hotels

1st of the month following 30 days of service:

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!

• 401(k) Retirement Plan

90 Days:

• Paid Vacation Time

• 8 Paid Holidays

• Paid Bereavement

1 Year:

• Paid Floating Holidays

Key Responsibilities

Assisting the billing and payment process for hotel clients

• Codes and posts payments for guests and groups

• Sets up billing accounts for group use and trains front office on how to use

• Sends bills and statements to clients

• Works with sales to answer client questions regarding billing process and making payment arrangements

• Enforces terms of credit

• Leads collection efforts of overdue amounts

Maintains Reporting on Accounts Receivable

• Creates statements and reports to share with management team

• Keeps up-to-date and organized accounting records

• Tracks accounting documents for record retention

• Keeps clear and accurate logs of accounting activities

Completes Hotel Accounting Duties

• Researches discrepancies in billing and payment

• Responds to credit inquiries for references

• Provides periodic financial updates to management

• Manages process for writing off outstanding payments

• Looks for and works to collect required approvals for credit and other accounting requirements

• Enacts accounting procedures

• Provides instruction on accounting procedures upon request or as part of regular training

• Reviews night audit reports

Maintains all necessary files and registers for accounts payable

• Audits bills for errors, corrects as necessary

• Ensures appropriate support documentation is obtained and attached to the invoices before payment is made

• Ensures correct charging amount by coding invoices

• Reconciles all statements, requests missing invoices, and adjusts as necessary

• Enters invoices for payment processing

• Respond to vendor payment inquiries

Oversees all daily and periodic audits of hotel revenues ensuring timeliness, accuracy and completeness

• Distributes the work to the appropriate personnel

• Spreads all miscellaneous wash accounts

• Researches and responds to credit card chargebacks

Prepares all necessary daily and period end reports

• Maintains filing system for daily information; credit cards, restaurant charges, etc.

• Prepares the daily sales report

• Completes period end journals

• Prepares reports as requested for improved management decision making and critical evaluation of work activities

Maintains the Hotel house funds and daily deposit

• Counts and reconciles the daily cash deposit

• Prepares daily deposit for pickup and delivery to bank

• Maintains house funds used to make change for cashiers

• Reimburses petty cash and submits request for reimbursement

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

• Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Requirements/Skills

• Two years of progressive accounting experience, preferably in a hotel setting

• Bachelors degree preferred

• Able to collaborate effectively with other hotel employees and managers to ensure teamwork

• Advanced knowledge of accounting, finance and hospitality profession

• Experience with accounting software

• Advanced experience with Microsoft Office Suite

Physical Demands

• Required to stand, sit, and walk for extended periods of times

• Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.

• Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.

Other Information

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.
This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.